Simply Paving Reviews

Name: Simply Paving
Address: Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax United Kingdom, Halifax
Rating: 3.56

3.6 Rating 18 Reviews

61 %

of reviewers recommend Simply Paving

3.6

Based on 18 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone

About Simply Paving:

Since our launch in 2005, Simply Paving have supplied paving products to over 30,000 customers to become the leading online paving supplier. We pride ourselves on our exceptional customer service, competitive prices and fast, free delivery. Seven days a week, 8am-8pm, staff who are not just friendly but also helpful and extremely knowledgeable, are on hand to take your calls and answer any query. We offer a wide range of products including patios, driveways, walling and building materials from leading suppliers such as Bradstone and StoneFlair and aim to deliver the vast majority of our orders within a 7 working day timescale.

Visit Website

Phone:

0800 032 6306

Email:

philip@simplypaving.com

Location:

Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax United Kingdom
Halifax
HX1 5ER

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Simply Paving 5 star review on 5th March 2024

Cliff Peers

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product prompt service, driver very helpful also when I rang the office the lady was very helpful too. I would defiantly recommend this company.”

Helpful Report

Posted 1 year ago

“Outstanding customer service, nothing was too much trouble for Suzanne. The delivery company were a nightmare , lazy driver and their customer service rude. Thank God for Suzanne.”

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Posted 3 years ago

“Slabs all different colours,will never use this company,(Mickley mouse company with Mickley mouse suppliers."Bradstone".”

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Posted 4 years ago

“No delivery. Waited in 4 days. Calls assured me they would def be here Friday. Another day lost. Want a refund. Longer than they say on website not good if you have workmen in place and it holds up the whole job.”

Helpful Report

Posted 4 years ago

“We were advised that delivery would take place 8 days ago.We waited in all day but no delivery. Since then numerous calls have been made to SP and told that it would be sorted. We were advised that the problem was with the distribution and their inability to keep up with demand. Explained this was not our problem but theirs to resolve. Made it clear we have builder in place to commence next week and only made the order with them as they stated delivery would take place within 7/10 days....utter rubbish. I was promised another call back today to update me. Call not received and cannot get through to anyone. Builder in place no delivery.”

Helpful Report

Posted 4 years ago

“Hassle free, would definitely use again. Delivery was superb and kept in touch throughout.”

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Posted 4 years ago

“Dealing with simply paving was fine, unfortunately the people they use are not fine, Bradstone slabs were stained broken and to be honest didn't look like what I ordered.waste of time complaining.The delivery company was just as bad, 1 crate short, then fobbed off for 3 days before it turned up,with an unhelpful driver and even worse person on the phone, never again and wouldn't recommend to anyone.However the girls on the phone for simply paving were nice.”

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Posted 4 years ago

“Rang for a material sample as per their website, was told that they do not send out samples - so question is why advertise on their web site - they just lost a good size order, Sorry to say that I will not be using them.”

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Posted 5 years ago

“Excellent customer service that often feels hard to come by in this day and age. When you contact them nothing feels like too much trouble and they're always friendly. I run a small gardening business and cannot recommend them enough.”

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Posted 5 years ago

“Really great and helpful team! Delivery was quicker than expected and I was kept well notified throughout. Thank you!”

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Posted 5 years ago

“Couldn't recommend them more. I am a DYIer and the customer service was amazing helping me along the way with lots of advice. I got the product in due time, as expected.”

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Posted 5 years ago

“Excellent service arrived before specified time , order taken by phone very helpful and efficient , lorry driver extremely helpful with delivery- most of all competitive price , would definitely use again”

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Posted 5 years ago

“Great customer service, delivery was as promised. Thanks”

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Posted 5 years ago

“Pictures on the web nowhere near to the real stones; delivery arrived 3 days late following the assurance it would arrive on Sat am (after failing to arrive on Friday as scheduled), misleading emails from customer services! Appalling service!”

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Posted 6 years ago

“Would highly recommend this company price and delivery excellent ladies in the office and delivery driver could not be more helpful.”

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Posted 6 years ago

“Excellent customer service. Spoke to Deborah on the phone who was very helpful. Product was available at a great price and delivered on time. Would definitely use again”

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Posted 6 years ago

“good service great value for money, a lot cheaper than BQ”

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Posted 7 years ago

“Ordering and despatch of paving slabs was very professional. And there Professionalism stops ! Each slab had stains and marks. I have been trying for three weeks to get someone to advise me how to clean and remove these stains. 'Simply paving" have been next to useless they haven't a clue. They do not have any technicians within the Company and referred me to the manufacturer (Bradstone) this after 2 weeks of ineffective and unprofessional communication. 'Simply Paving' are a storage and despatch centre only and have no idea how to deal with complaints. Im sure they provide decent products but beware if you have reason to complain.”

Helpful Report

Posted 8 years ago

Simply Paving is rated 3.6 based on 18 reviews