“
I had a 7 day trial and postponed the next delivery 6week they then took a payment out of my account and sent me a box I didn't even choose so frustrating. I sent an email which had no response yet and cancelled my subscription due to the fact that they did not comply with the terms and conditions. Hope to be refunded and they can have the box back.
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posted 5 months ago
- Lisa Powell
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SimplyCook asks people to pay £1 for delivery to get a free sample, and then once the payment has been processed they tell you that the box is on the way and that you have now committed to regular deliveries with SimplyCook just sending random stuff if you don't order anything. And when cancelling the regular delivery SimplyCook then tells you that the initial offer to try a box is not anymore available.
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posted 1 year ago
- Anonymous
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I am disgusted. Simply Cook send fresh produce including meat via royal mail. My box has not arrived after 3 days and I was told to wait 3-5 WORKING days for delivery from date of dispatch. This is disgusting. Would you leave a packet of chicken in a box for 5 days then cook and eat it?... I will be throwing the whole lot in the bin. And most certainly won't use you again
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posted 2 years ago
- Anonymous
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I think this company are having a laugh!
Ordered my 2nd box - took ages for delivery
Received box - they had a replacement meal of seafood risotto - I am allergic to fish
They offered a replacement box to which I ordered.
”
posted 6 years ago
- Emma Lawson