SimplyCook Reviews

Name: SimplyCook
Rating: 1.84

1.8 Rating 108 Reviews

21 %

of reviewers recommend SimplyCook

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1.8

Based on 108 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat

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SimplyCook 1 star review on 8th October 2024

Rachael

SimplyCook 2 star review on 15th March 2024

Lynne

SimplyCook 1 star review on 27th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recipes and information on the first box you choose is fine but the 2nd box they choose and I wouldnt eat any of the 2nd box, poor choice given so im cancelling. Plus I didnt like any of the reccomendations I first received. You dont get a choice in your 2nd order. Stag away from this company they need to sort themselves out”

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Posted 1 month ago

“Bad website, wont let you view whats available unless you sign up. When you do you find what you want is out of stock. Just show us what you sell before signing up. This is why i again tried to shop with you and didnt. Probably why you have so many bad reviews”

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Posted 2 months ago

“Easy to cook meals that can be adapted to your preferences.”

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Posted 6 months ago

“I have had money taken from my account after I had cancelled. But did not get a box. Very disappointed I would not recommend this company to anyone”

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Posted 6 months ago

“I sent for the free trial and paid postage not knowing that they subscribed me to monthly. I have forgotten my password and followed the instructions to reset. Sent my email reset request many times and have not received the reset email therefore I can not access my account to cancel. Not happy at all.”

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Posted 8 months ago

“Love simply cook recipes and have subscribed for 6 months with free postage for a small price. Find the app very easy to use and look forward to choosing my next kit. The meals I have made are very tasty and versatile. Great choice and easy to adapt to my liking”

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Posted 8 months ago

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Posted 8 months ago

“Keep taking money from my account despite cancelling a subscription I did not knowingly subscribe to.”

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Posted 9 months ago

“Purchased a trial box. Did not subscribe but took money for a second box, that I have not yet received and I had not selected any of their recipes. I contacted them and they said the best way to cancel was to log into my account. I have now done this and looked at what I should receive and only 1 of the recipes would be of any use and it is so simple you wouldn't need a kit. Feel very ripped off.”

Helpful Report

Posted 9 months ago

“I ordered the free sample pack which I received I didn't subscribe to their scheme . I then received a second box which I didn't order , contacted the company who said it was a mistake and offered a 50% refund which I refused and asked for all monies to be refunded. They then refunded me 50% . At the moment I am attempting to recover my money and get my bank details removed from their system. I am not impressed”

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Posted 9 months ago

“Terrible company to deal with. Send boxes that weren't ordered and never reply to emails.”

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Posted 10 months ago

“A great choice of recipes and it really encouraged me to try different ingredients when cooking other meals.”

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Posted 10 months ago

“I didn’t choose my second order and was very disappointed please cancel my order”

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Posted 10 months ago

“I didn’t choose my second order and was very disappointed please cancel my order”

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Posted 10 months ago

“Recommended a friend no free box and no reply to my email”

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Posted 11 months ago

“Please don't take my money again without my permission and I don't want anymore your boxs and again please don't take my money”

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Posted 11 months ago

“You took a payment from my account without my permission. I have not cancelled my subscription and will contact my bank to authorise them to stop all transactions from you. Tried to remove my card details but to no avail. Do NOT take anymore payments from me.”

Helpful Report

Posted 1 year ago

“I find Simply Cook more of a comfort food recipe kit. You can't live on it. Some of the meals are really nice. The healthy options are boring. And you have to faff around measuring/weighing everything to ensure the flavours from the pots really work through. If you don't, you'll have to add seasoning. Also, if you don't select kits that allow you to re-use ingredients, your shopping list can end up quite expensive with food wasted. And their algorithm for auto-selecting your boxes if you forget. OMG. The amount of penne rustica, and those awful boring flavourless kofta's kits they've sent me is ridiculous.”

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Posted 1 year ago

“Last box didn't arrive at all. Poor customer service and long wait on replies to emails. No redelivery or refund/discount offered. Cancelled subscription as I am not willing to pay for something that doesn't arrive.”

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Posted 1 year ago

“Scammers do not entertain this company, read the Trustpilot reviews”

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Posted 1 year ago

SimplyCook is rated 1.8 based on 108 reviews