SimplyCook Reviews

Name: SimplyCook
Rating: 1.85

1.9 Rating 104 Reviews

21 %

of reviewers recommend SimplyCook

Company Reviews

Questions

Metrics

1.9

Based on 104 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 76%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Write Your review

Tell us how SimplyCook made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

SimplyCook 1 star review on 8th October 2024

Rachael

SimplyCook 2 star review on 15th March 2024

Lynne

SimplyCook 1 star review on 27th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent for the free trial and paid postage not knowing that they subscribed me to monthly. I have forgotten my password and followed the instructions to reset. Sent my email reset request many times and have not received the reset email therefore I can not access my account to cancel. Not happy at all.”

Helpful Report

Posted 2 days ago

“Love simply cook recipes and have subscribed for 6 months with free postage for a small price. Find the app very easy to use and look forward to choosing my next kit. The meals I have made are very tasty and versatile. Great choice and easy to adapt to my liking”

Helpful Report

Posted 1 week ago

Helpful Report

Posted 1 week ago

“Keep taking money from my account despite cancelling a subscription I did not knowingly subscribe to.”

Helpful Report

Posted 1 month ago

“Purchased a trial box. Did not subscribe but took money for a second box, that I have not yet received and I had not selected any of their recipes. I contacted them and they said the best way to cancel was to log into my account. I have now done this and looked at what I should receive and only 1 of the recipes would be of any use and it is so simple you wouldn't need a kit. Feel very ripped off.”

Helpful Report

Posted 1 month ago

“I ordered the free sample pack which I received I didn't subscribe to their scheme . I then received a second box which I didn't order , contacted the company who said it was a mistake and offered a 50% refund which I refused and asked for all monies to be refunded. They then refunded me 50% . At the moment I am attempting to recover my money and get my bank details removed from their system. I am not impressed”

Helpful Report

Posted 1 month ago

“Terrible company to deal with. Send boxes that weren't ordered and never reply to emails.”

Helpful Report

Posted 2 months ago

“A great choice of recipes and it really encouraged me to try different ingredients when cooking other meals.”

Helpful Report

Posted 2 months ago

“I didn’t choose my second order and was very disappointed please cancel my order”

Helpful Report

Posted 2 months ago

“I didn’t choose my second order and was very disappointed please cancel my order”

Helpful Report

Posted 2 months ago

“Recommended a friend no free box and no reply to my email”

Helpful Report

Posted 3 months ago

“Please don't take my money again without my permission and I don't want anymore your boxs and again please don't take my money”

Helpful Report

Posted 4 months ago

“You took a payment from my account without my permission. I have not cancelled my subscription and will contact my bank to authorise them to stop all transactions from you. Tried to remove my card details but to no avail. Do NOT take anymore payments from me.”

Helpful Report

Posted 4 months ago

“I find Simply Cook more of a comfort food recipe kit. You can't live on it. Some of the meals are really nice. The healthy options are boring. And you have to faff around measuring/weighing everything to ensure the flavours from the pots really work through. If you don't, you'll have to add seasoning. Also, if you don't select kits that allow you to re-use ingredients, your shopping list can end up quite expensive with food wasted. And their algorithm for auto-selecting your boxes if you forget. OMG. The amount of penne rustica, and those awful boring flavourless kofta's kits they've sent me is ridiculous.”

Helpful Report

Posted 4 months ago

“Last box didn't arrive at all. Poor customer service and long wait on replies to emails. No redelivery or refund/discount offered. Cancelled subscription as I am not willing to pay for something that doesn't arrive.”

Helpful Report

Posted 4 months ago

“Scammers do not entertain this company, read the Trustpilot reviews”

Helpful Report

Posted 4 months ago

“I’m disappointed”

Helpful Report

Posted 4 months ago

“I had a 7 day trial and postponed the next delivery 6week they then took a payment out of my account and sent me a box I didn't even choose so frustrating. I sent an email which had no response yet and cancelled my subscription due to the fact that they did not comply with the terms and conditions. Hope to be refunded and they can have the box back.”

Helpful Report

Posted 5 months ago

“A s s hole , lets go destroy their company. Biggest fraud”

Helpful Report

Posted 5 months ago

“They signed me up for a subscription without me consenting to it.”

Helpful Report

Posted 5 months ago

SimplyCook is rated 1.9 based on 104 reviews