“Honestly I do not understand the negative reviews. In my experience Simply Cook is a great company and they don't rip you off with unknown subscriptions. The meals are fab and I prefer choosing my own ingredients to go with it. I have been with them for ages now and I can choose when to have my boxes delivered to suit.”
“An absolute con.....I would give it no stars if I could. I was sent a box for reduced price as a promotion. Then a 2nd box arrived, which I didn't ask for. I did not set up an account and have now been trying 3 days to cancel a/the 'subscription'. It won't let you do it on the site without an account, it won't let me set up an account, and emails are just answered by a 'bot'. I reckon anybody that pays around £12 a month for about £1.50 worth of ingredients needs their heads examining.”
“The recipes and information on the first box you choose is fine but the 2nd box they choose and I wouldnt eat any of the 2nd box, poor choice given so im cancelling. Plus I didnt like any of the reccomendations I first received. You dont get a choice in your 2nd order. Stag away from this company they need to sort themselves out”
“Bad website, wont let you view whats available unless you sign up.
When you do you find what you want is out of stock.
Just show us what you sell before signing up.
This is why i again tried to shop with you and didnt.
Probably why you have so many bad reviews”
“I sent for the free trial and paid postage not knowing that they subscribed me to monthly.
I have forgotten my password and followed the instructions to reset. Sent my email reset request many times and have not received the reset email therefore I can not access my account to cancel. Not happy at all.”
“Love simply cook recipes and have subscribed for 6 months with free postage for a small price. Find the app very easy to use and look forward to choosing my next kit. The meals I have made are very tasty and versatile. Great choice and easy to adapt to my liking”
“Love simply cook recipes and have subscribed for 6 months with free postage for a small price. Find the app very easy to use and look forward to choosing my next kit. The meals I have made are very tasty and versatile. Great choice and easy to adapt to my liking”
“Purchased a trial box. Did not subscribe but took money for a second box, that I have not yet received and I had not selected any of their recipes. I contacted them and they said the best way to cancel was to log into my account. I have now done this and looked at what I should receive and only 1 of the recipes would be of any use and it is so simple you wouldn't need a kit.
Feel very ripped off.”
“I ordered the free sample pack which I received I didn't subscribe to their scheme . I then received a second box which I didn't order , contacted the company who said it was a mistake and offered a 50% refund which I refused and asked for all monies to be refunded. They then refunded me 50% . At the moment I am attempting to recover my money and get my bank details removed from their system.
I am not impressed”
“You took a payment from my account without my permission. I have not cancelled my subscription and will contact my bank to authorise them to stop all transactions from you. Tried to remove my card details but to no avail. Do NOT take anymore payments from me.”
