Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

SimplyCook Reviews

1.9 Rating 50 Reviews

22 %

of reviewers recommend SimplyCook

Company Reviews

1.9

Based on 50 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how SimplyCook made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

SimplyCook 2 star review on 15th March 2024

SimplyCook 1 star review on 27th October 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a box. Basically just some sauces. Not impressed. Also, I read stuff to check for any hidden subscriptions and I have no idea how I missed this one. It all seemed a bit underhanded. I honestly think the only way they make money is through this sneaky subcription which I think is pathetic.”

Posted 1 year ago

“I would advise people who subscribed to the simply cook scam to contact there bank like I did and get the scammers blocked from accessing there bank accounts & from being able to take direct debits .you cant cancel the subscription because they are theiving scammers. Who ask you to pay £1 postage for the free pk of ingredients and recipes to get your bank details. Then set up a direct debit to steal your money from the card used to pay the £1 postage and falsely sign you up to simply cook subscription so they can keep taking money from.the card you used to pay the £1 postage with. They didnt succeed with me because I immediately rang my bank who immediately blocked simply cook from accessing my bank account and from being able to take any money and scam me.”

Posted 1 year ago

“BE WARNED that you Can't cancel your subscription. I have had to cancel my card in order for them to stop taking payments.”

Posted 1 year ago

“Thieves : THIS IS A SCAM!!!!! Do not do the sign up offer. Can not log in on the website, can not cancel the subscription, nobody replies to emails or letters and yet they keep taking my money.”

Posted 2 years ago

“Responded to a free offer but got the process wrong and managed to order a box. They offered a refund if I sent it back. Sent the wrong box back so no refund meanwhile they have sent me another box full of meat recipes ( I am veggie). So I have ended up paying 19.98. Not holding my breath for a refund!”

Posted 2 years ago

“SCAM!!!! AVOID THIS COMPANY”

Posted 2 years ago

“SCAM!! Impossible to cancel after they falsely subscribed me when I ordered a free box. Will be taking further action. They say to email to cancel, but no replies. DO NOT SUBSCRIBE!!!!!!”

Posted 2 years ago

“Rubbish !!!!!I ordered the 3 pound trial box and was under no illusion that I had subscribed !!!no email confirmation nothing !!these people are fraudulantely taking money out of my account twice in one week !!!!! I want a refund for something I sure as hell did not sign up for !!!!!! Thieves!!!I will be taking further action.”

Posted 2 years ago

“If you think this is a recipe box its not. Very deceptive and also very hard to cancel. Horrible people horrible company looking to make a quick buck. Avoid them.”

Posted 2 years ago

“HI guys this is a scam. DO NOT ORDER. You cannot cancel - and goods to not show up i will be reporting this now to the relevant standards.”

Posted 2 years ago

“Best subscription I have signed up for! My meals are tasty and the kitchen smells like a restaurant. I have introduced my daughter and she loves them too. We both have a free box. The recipe cards are easy to read and there is a slip on the side with the shopping list to take off and go shopping with. 😊”

Posted 2 years ago

“I tried to cancel my order 20 minutes after placing it .. it was supposed to be a free trial box .. i have been charged £9.99 I have emailed 9 times in the last 4 days .. I am still getting emails from Vikki to say my box is on its way ... I cannot cancel yet because I am still in my 7 day trial period .. I am dissapiinted in myself for getting involved with this company ... their customer service stinks ... I will get my money back I will go to my credit card company and get it back that way .. its the principle that you cannot call this company and only have emails to make contact .. nothing comes back apart from the generic reply ... get your act together and treat your customers as customers and not morons stuck with you”

Posted 2 years ago

“SimplyCook has been a great way for me and my boyfriend to learn how to cook. It is expensive for what it is at 9.99, but I got a £1 box trial, then I paused my subscription and gave free boxes to friends - each time a friend uses the code for a free box, you get a free box also. The meals are fantastic, and they have a wide choice of recipes, from all types of cuisine. My code is https://simplycook.com/invite/BR8801 for anyone who wants to try a free trial. It's fairly simple to pause the subscription rather than cancel, so you can always pause initially while you sort out the cancellation.”

Posted 2 years ago

“I emailed to cancel my subscription but was still charged £9.99 because I hadn’t clicked on the link they’d sent back to cancel the subscription. An email cancelling the subscription should be enough to cancel the subscription I’m sure trading standards would agree and Martin Lewis.”

Posted 2 years ago

“They make cancelling ridiculously difficult. I’m sure they must be only just on the right side of the law. Sneaky. And the one meal I’ve tried so far was very bland.”

Posted 2 years ago

“Be weary. I feel tricked into signing up after partaking in one of their trial/offers through an external service. They then make cancelling hard. Arguably, I should have known better, but when companies have to rely on tactics like this I'm not sure how much to trust them more generally. Just be aware when engaging in any of their offers...”

Posted 2 years ago

“Box didn't arrive, what a rip off”

Posted 3 years ago

“Best thing I have ever signed up for! Trial Box for £1 Very impressed with all the recipes I have tried so far ! Especially the Vietnamese Pork mmmmmm If you'd like a £1 trial box (4 recipe's) Try this code: PCVPVM”

Posted 3 years ago

“was not aware I had subscribed £9.99 per fortnight after taking up trial offer very sneaky!”

Posted 3 years ago

“Do you really want to subscribe to a company that hides the cancel subscription box when you first subscribe and then does this when you use the button to cancel (yes you click cancel to continue cancelling)”

SimplyCook 1 star review on 27th October 2020

Posted 3 years ago

«
1
2
3
»

SimplyCook is rated 1.9 based on 50 reviews