SimplyCook Reviews

Name: SimplyCook
Rating: 1.84

1.8 Rating 108 Reviews

21 %

of reviewers recommend SimplyCook

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Metrics

1.8

Based on 108 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat

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SimplyCook 1 star review on 8th October 2024

Rachael

SimplyCook 2 star review on 15th March 2024

Lynne

SimplyCook 1 star review on 27th October 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recipes and information on the first box you choose is fine but the 2nd box they choose and I wouldnt eat any of the 2nd box, poor choice given so im cancelling. Plus I didnt like any of the reccomendations I first received. You dont get a choice in your 2nd order. Stag away from this company they need to sort themselves out”

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Posted 1 month ago

“Bad website, wont let you view whats available unless you sign up. When you do you find what you want is out of stock. Just show us what you sell before signing up. This is why i again tried to shop with you and didnt. Probably why you have so many bad reviews”

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Posted 2 months ago

“I have had money taken from my account after I had cancelled. But did not get a box. Very disappointed I would not recommend this company to anyone”

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Posted 6 months ago

“I sent for the free trial and paid postage not knowing that they subscribed me to monthly. I have forgotten my password and followed the instructions to reset. Sent my email reset request many times and have not received the reset email therefore I can not access my account to cancel. Not happy at all.”

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Posted 8 months ago

“Keep taking money from my account despite cancelling a subscription I did not knowingly subscribe to.”

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Posted 9 months ago

“Purchased a trial box. Did not subscribe but took money for a second box, that I have not yet received and I had not selected any of their recipes. I contacted them and they said the best way to cancel was to log into my account. I have now done this and looked at what I should receive and only 1 of the recipes would be of any use and it is so simple you wouldn't need a kit. Feel very ripped off.”

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Posted 9 months ago

“I ordered the free sample pack which I received I didn't subscribe to their scheme . I then received a second box which I didn't order , contacted the company who said it was a mistake and offered a 50% refund which I refused and asked for all monies to be refunded. They then refunded me 50% . At the moment I am attempting to recover my money and get my bank details removed from their system. I am not impressed”

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Posted 9 months ago

“Terrible company to deal with. Send boxes that weren't ordered and never reply to emails.”

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Posted 10 months ago

“I didn’t choose my second order and was very disappointed please cancel my order”

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Posted 10 months ago

“I didn’t choose my second order and was very disappointed please cancel my order”

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Posted 10 months ago

“Recommended a friend no free box and no reply to my email”

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Posted 11 months ago

“Please don't take my money again without my permission and I don't want anymore your boxs and again please don't take my money”

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Posted 11 months ago

“You took a payment from my account without my permission. I have not cancelled my subscription and will contact my bank to authorise them to stop all transactions from you. Tried to remove my card details but to no avail. Do NOT take anymore payments from me.”

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Posted 1 year ago

“Last box didn't arrive at all. Poor customer service and long wait on replies to emails. No redelivery or refund/discount offered. Cancelled subscription as I am not willing to pay for something that doesn't arrive.”

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Posted 1 year ago

“Scammers do not entertain this company, read the Trustpilot reviews”

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Posted 1 year ago

“I’m disappointed”

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Posted 1 year ago

“I had a 7 day trial and postponed the next delivery 6week they then took a payment out of my account and sent me a box I didn't even choose so frustrating. I sent an email which had no response yet and cancelled my subscription due to the fact that they did not comply with the terms and conditions. Hope to be refunded and they can have the box back.”

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Posted 1 year ago

“A s s hole , lets go destroy their company. Biggest fraud”

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Posted 1 year ago

“They signed me up for a subscription without me consenting to it.”

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Posted 1 year ago

“Sorry I even had to give 1 star. I ordered a free trial and didn't know I was committing to a subscription. I had no communication from them, no offer of different menu choices. I didn't have an account so couldn't ' manage my account' as I didn't have a password and cancel the direct debit. I have stopped the direct debit with my bank. As for the product? Do yourself a favour, go to a supermarket, pick up some free recipe cards and buy a few stocks , pastes and spices and save a lot of money.”

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Posted 1 year ago

SimplyCook is rated 1.8 based on 108 reviews