“I signed on with Simply Listed i January 2024 and was promised quite a lot for a fee I paid. First and address change on Google for my business that would be complete in three to 5 days still now done. The agent Lily I was assigned said she returns my calls and never does cannot leave messages or get a hold of anyone. I am so frustrated with this company now it is almost April and nothing I was told would happen has yet to be done. The only thing they did quickly was charge my credit card beware.”
Dear Eileen,
We greatly appreciate your feedback and we are sorry to hear about the issues you have encountered.
We sincerely apologize for the delay in processing your requested address change on Google for your business. We understand how important this is for you, and we deeply regret any inconvenience caused by this delay. A lot of times when dealing with information updates, once we submit new details, we then must wait for the directory we are working on to approve this to be published to the public. Unfortunately, this review period is out of our control.
We looked into your account details and saw that after you reported your discontent, you were assigned a higher-level agent who was able to fulfill your business' needs. We understand that the process was not excellent for you, but we appreciate you taking the time to work with us on rectifying your situation.
Once again, we apologize for the inconvenience and frustration you have experienced, and we wish you the very best in your future business endeavors.
“We can't thank Local SEO service enough for their exceptional work in optimizing our online presence for local searches. Their expertise and dedication have significantly improved our search visibility, resulting in a noticeable increase in both online and offline sales.”
“They've helped us navigate through challenging situations with grace and professionalism, ensuring our brand's reputation remains untarnished amidst any crisis.”
“Their comprehensive approach to local search optimization has not only elevated our search rankings but also strengthened our presence in the local market. We've seen a substantial increase in website traffic and customer engagement since implementing their strategies.”
