Simucube Reviews

Name: Simucube
Address: Visiokatu 3, Tampere, Pirkanmaa
Rating: 4.86

4.9 Rating 260 Reviews

97 %

of reviewers recommend Simucube

Visit Website

Phone:

+358465666490

Email:

gareth.hunter@simucube.com

Location:

Visiokatu 3,
Tampere
Pirkanmaa
33720

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Sebastián Carrés Cordovilla

Anonymous

Anonymous // 01/01/2019

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“I bought a simucube sport 2 + Simucube Valo GT-23 steering wheel. When configuring the steering wheel on simucube tuner I encountered difficulties! I sent an email to your technical support (Denis Tymann). This person does not Didn't understand anything about what I said. Denis Tymann gave me the wrong answers and through his fault I bought adapters that I didn't need! I searched for 1 month how to operate the steering wheel LEDs! I finally found the solution on my own. I am very disappointed with your technical support!”

Helpful Report

Posted 6 months ago

“Problèm whith another order at The French Simracer IN FRANCE Base Plate active pedals WHERE IS YOUR QUALITY SERVICE. ?? I RECEIVE it YESTERDAY ! FOR THE PRICE IT'S A SHAME. YOU FORGOT ONE RIVET FIXATION. I HAVE BUY 2 PEDALS PRO ACTIVE WHITH THAT. AND I WHANT A QUICK SAV reaction AND a compensation. Olivier BUNEL 6 chemin du milieu 64800 BORDERES France. The French Simracer take contact whith you today ans no Answer AT this Time”

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Posted 6 months ago

“The simucube product is very good. However I have ordered 2 wheel side quick release’s from them and both of them were missing parts. The first one looked like it was a return. The box was badly ripped and beaten with no screws or washers. The 2nd was missing some screws and washers due to the bag being ripped open at the bottom.”

Helpful Report

Posted 1 year ago

Hi Jeff, Thank you so much for bringing your unfortunate experience to our attention. Sincere apologies for this inconvenience. I checked to see if you had created a support ticket with us to address the issue, but I couldn't see it. We have reached out to you to see if there's anything we can still help you with. Kind regards, Gareth, eCommerce Manager at Simucube

Posted 1 year ago

Simucube is rated 4.9 based on 260 reviews