Sitata Reviews

Name: Sitata
Address: 151 Charles St W, Suite #199, Kitchener, Ontario
Rating: 4.84

4.8 Rating 227 Reviews

98 %

of reviewers recommend Sitata

Company Reviews

Metrics

4.8

Based on 227 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

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English

“Sitata assisted me even before my trip began. They constantly gave me updates of my flights while i was on my way to the airport. I can say this is a company that's making right use of technology”

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Posted 11 months ago

“Great for updates and travel safety tips, but the app interface could be a little more user-friendly.”

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Posted 3 days ago

Thank you for your review! If you have some time, please reach out to our support team so we can learn how to make the app more user friendly. Thanks and have a great day!

Posted 3 days ago

“I’ve used Sitata for two international trips now, and the peace of mind it provides is worth every penny. From travel tips to nearby hospitals, it’s like having a personal assistant in your pocket. The insurance coverage was clear and comprehensive”

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Posted 4 days ago

“Lovveee their assistance.”

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Posted 4 months ago

“Just love their customer service. Finally an insurance company that doesn't keep you stalling.”

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Posted 4 months ago

“My trip to Brazil was soooo much safer because of their real time alerts. It really helped me to navigate. Also they show hospitals and banks near you that was really helpful. I don't think any other bank does that. Good job Sitata!”

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Posted 4 months ago

“Useful additional services with their insurance.”

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Posted 4 months ago

“Their real time threat notifications turned out to be a really good source to stay updates, else I wouldve crossed a site where there was some mass shooting held and got caught in jam. Didnt want to miss my show!”

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Posted 4 months ago

“I have been travelling for 3 years now. Sitata is the most resourceful insurance I have had. I know we dont usually say that for an insurance but it just is. LOL.”

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Posted 4 months ago

“Nicely catered to our medical needs.”

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Posted 4 months ago

“Good assistance”

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Posted 4 months ago

Thanks! I'm glad everything worked out!

Posted 4 months ago

“Proactive Travel insurance is a new concept to me, and I feel its perfect! Good job Sitata”

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Posted 4 months ago

Thank you for your kind words!

Posted 4 months ago

“I had never chosen trip delay bundle but man, it's insane! There was this strike, which was why we weren't able to make it in time. Thankfully Sitata covered us for such a situation.”

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Posted 4 months ago

We hope to continue making your trips worry free :)

Posted 4 months ago

“My baggage was misplaced which was a bummer. Thankfully the insurance coverage provided quick credits so I had an unplanned shopping. (Loved it)”

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Posted 4 months ago

“Useful Travel Insurance”

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Posted 4 months ago

Thank you for your review!

Posted 4 months ago

“Fairly priced insurance”

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Posted 4 months ago

Thank you for your review!

Posted 4 months ago

“For the first time I and my husband let our kids explore on their own as this safety sharing feature of Sitata was pretty good. There was some glitch at first that it didn't start, but after raising the issue it was resolved.”

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Posted 4 months ago

We hope to continue making your trips worry free :)

Posted 4 months ago

“My trip to India was saved with their telemedicine. Impressive assistance”

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Posted 4 months ago

Thank you for your review! Glad we could be of assistance!

Posted 4 months ago

“Always a reliable insurance for me”

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Posted 5 months ago

“Useful Travel Insurance”

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Posted 5 months ago

“Suitable for family trips”

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Posted 5 months ago

Sitata is rated 4.8 based on 227 reviews