skatedeluxe Reviews

3.0 Rating 3 Reviews
67 %
of reviewers recommend skatedeluxe

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Anonymous
Anonymous  // 01/01/2019
No protective materials and they refuse to refund returned goods The products were sent in a non padded mailer bag and had no protective material. I decided to return one of the products due to this. I am not going to risk a high cost purchase being damaged when they have put zero effort into protecting the goods which they sent. Sent my return back almost a month ago. They are claiming the return has not been received despite the postal website saying that it was delivered 11 days ago. I have informed them that the refund for my return seems to be longer than it should 10 days ago. I am not receiving any concrete information about when my issue will be solved. I am being told to be patient, it has been almost a month since I sent back the return! What is this level of customer service? I was told by one agent to wait up to 4 working days and then I would be refunded at the latest. Since that time the other guys have just delayed and delayed. I was polite and patient for a long time but I have had enough of having my time wasted by skatedeluxe!
Helpful Report
Posted 8 months ago
very fast service, also easy returns (if needed) , very good client support, good gear , big selection.
Helpful Report
Posted 5 years ago
Good communication and great range of products in my size.
Helpful Report
Posted 6 years ago
skatedeluxe is rated 3.0 based on 3 reviews