skinny food co Reviews

“ Food and service are fine but be prepared for the deluge of promotional emails received daily - three so far today and its just 12.30 ”

“ I sensed an issue with the customer service team, as explained below this is not the first time I had been met with complete lack of care and also naivety. ”

“ Dreadful company and customer service- ordered protein bars 2nd Dec for Christmas present- still not arrived by end Dec- no communications or apology. ”

“ So after the customer service department stopped responding (the response that I’d received previously I’m sure was a generic one sent to everyone waiting for their late deliveries) I contacted my bank who immediately retrieved my money back from The skinny food co. ”

“ Do better! I ordered oat milk from Skinny Food and they gave tracking info which was false, never posted the items and never responded to any of my correspondence. 0 stars. The only way to get their attention was to dispute the transaction through Paypal. I won't be using you again and I hope nobody else does either. You seem to care about the money more than customer service. ”

“ Paid £5.99 for express shipping nearly 2 weeks ago and still nothings been dispatched. What makes it worse is that I'm constantly getting emails/adverts about the company's next day delivery service and offers! No updates from the company or message on their website about delays. No offer of refund for the 5.99 shipping. Seems as though a lot of people feel the same. Rubbish ”

“ Having NOT received anything l can't say if the food is good? Absolute worst customer service ever. ”

“ Very bad customer service in terms of response accurary and time. In addition, took my money for an order, cancelled it without any explanation, and then didn't refund me the money until I asked twice for it. Stay clear of this company if you like hassle-free service. ”

“ 😡 WORST PLACE IVE ORDERED FROM !WASTED MY MONEY AN THEY SENT NO PRODUCT.THEY EVEN MESSAGED ME AND SAID THE ITEMS ARE GOING OFF ! CUSTOMER SERVICE IS 💩 I WISH I READ THE REVIEWS THERE ALL RIGHT!!!!! AVOID OTHER WISE YOU LOSE YOUR MONEY AND GET NO PRODUCT 😡 ”

“ Waited 10 days for delivery 2 items correct one incorrect and past sell by date and another item completely missing … when I sent an enquiry all I got was some response about best before dates and I can return it … would like my correct order fulfilled please with the correct items or refund .. first time customer but never again with such poor customer service. ”