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SkipTheDishes Reviews

1.1 Rating 493 Reviews
E
Happiness Grade
E

Refund - Difficult

40.91%
Industry Average
Showed delivery arriving but never got there. The closest complaint box was missing items… started to check and confirm each one… skipped to other info…. Wrote didn’t arrive. Bill $130, refund $27, no sushi, and no way to reach Skip Team I tried because they’re Canadian….
posted 5 days ago - Jim
As with this company I cancelled subscription in May via phone call they were to credit me which never happened. Today they charged me again I tried to reach via phone unsuccessfully. Chatted online and was to get a call back which never happened. All of a sudden I was advised from bank that 95.00 was trying to be charged on my card. Which was marked as fraudulent. No luck with refund & need to wait for a week for new card!
posted 3 months ago - Cindy
Worst company out there. Cancel my order and never gave me my refund back.
posted 4 months ago - Anonymous
I received the wrong order with missing items and they refused to refund my order, and didn't even refund everything that I ordered! Terrible experience with customer service - they tried to brush me off the entire conversation. This feels like theft.
posted 4 months ago - Anonymous
The advisor was rude disrespectful and wasn’t helpful,I wanted a refund because I got rotten food that just got heated up and delivered. Like I’m not paying for rotten food. I want my refund
posted 4 months ago - Anonymous
Order never delivered. They said it was the wrong address even though I have used Skip the Dishes many many times with the same address. When contacted for a refund, they would only give me one half of the total and it was only usable through them. Never use them again.
posted 5 months ago - Anonymous
Unable to reach customer service never ever, they talk in robotic answers when you reach them. Hard to get a refund. Drivers probably suffer from poor management too, I feel for them.
posted 5 months ago - Timothy Stewart
First time user, my $90 order was apparently delivered to wrong address. They denied my request for a refund, as their terms of service states vendors and courier errors are not their responsibility. Never again…
posted 6 months ago - Anonymous
The core issue is not just the duplicate charge — it is the refund handling.
posted 6 months ago - KGS
if it could be lower then one it would be . I placed an order for almost $40 and teh driver got to my apartment building and even though given information for what to do so I can buzz up could not figure it out even with me walking him through it ( on phone) and I also heard someone helping him down there. He never made it up to my apartment to deliver food. When I called support they said because it to me so long to reach our ( was on hold over 1.5 hours) anf had the wrong address listed ( even though driver was here) they could only refund $15 so i got no foos aqnd was out $25
posted 7 months ago - Anonymous