“
if it could be lower then one it would be . I placed an order for almost $40 and teh driver got to my apartment building and even though given information for what to do so I can buzz up could not figure it out even with me walking him through it ( on phone) and I also heard someone helping him down there. He never made it up to my apartment to deliver food. When I called support they said because it to me so long to reach our ( was on hold over 1.5 hours) anf had the wrong address listed ( even though driver was here) they could only refund $15 so i got no foos aqnd was out $25
”
posted 3 weeks ago
- Anonymous
“
You get the refund in skipcredits for the order BUT not for the tip
After 9:00 you get a notification that you have the correct order delivered.
”
posted 1 month ago
- Mateusz Brzozowski
“
Do you guys want me to call 911 and file a thief complaint so you can finally refund my missing coffee?
All of this because the Restaurant didn't bring us the Coffee we ordered.
”
posted 2 months ago
- Anonymous
“
Absolutely terrible service.
I placed an order and the driver gave us the wrong order.
Instead of making it right, skip refunded minus the nuggets that I received from the wrong order. Keep in mind that I order 10 items and because the wrong order was sent they refused to issue a full refund.
Absolutely terrible that I got penalized for their error.
”
posted 3 months ago
- Anonymous
“
They brought the wrong order from another restaurant. They refused to refund or reorder. We took pictures, sent in the receipt from the wrong order and they still refuse to refund. DON’T USE SKIP THE DISHES EVER.
”
posted 3 months ago
- Anonymous
“
They sent me two of the same order, told me it was my fault and didn’t refund me for one of the duplicate orders. Worst customer service ever.(and the forgot my drink)
”
posted 4 months ago
- Anonymous
“
Two meals spilled out onto the floor making them inedible, because the restaurant put 3 cold soda bottles on the bottom of a paper bag!! Skip will only refund 50% because I didnt know I had to take pictures to prove it, even though I have an EYE WITNESS in the VERY KIND delivery driver who helped pick up the food off the carpet at my door! THIS IS BS!! WHY should I have to pay ANYTHING for 2 INEDIBLE MEALS!!??
”
posted 5 months ago
- Laurie Graham
“
MISSING items on too many orders!! Refund is great but doesn't replace not getting what was ordered and EXPECTED!! They CLEARLY DONT CARE!! Are their drivers STEALING the missing items??
”
posted 5 months ago
- Anonymous
“
I’ve had multiple issues with my orders: food delivered to the wrong address, cold meals because drivers aren’t using heat bags, and delays caused by drivers making multiple stops before mine. The service has been steadily getting worse. With my latest order being delivered to the wrong address and the company simply sending me a link to their terms and refusing a refund, I’ve decided I won’t be using them anymore.
”
posted 6 months ago
- Anonymous
“
My order arrived over an hour late.. the food was cold and disgusting and half my order was missing… skip the dishes offered me a $5.88 refund that doesn’t even cover the cost of one of the things that was missing… I’m gonna go back to Uber eats or DoorDash…. Even if I would’ve called a taxi to take me to McDonald’s and bring me back, it would’ve been cheaper and more accurate.
”
posted 7 months ago
- Anonymous