SkipTheDishes Reviews

“ As with this company I cancelled subscription in May via phone call they were to credit me which never happened. Today they charged me again I tried to reach via phone unsuccessfully. Chatted online and was to get a call back which never happened. All of a sudden I was advised from bank that 95.00 was trying to be charged on my card. Which was marked as fraudulent. No luck with refund & need to wait for a week for new card! ”

“ Worst company out there. Cancel my order and never gave me my refund back. ”

“ I received the wrong order with missing items and they refused to refund my order, and didn't even refund everything that I ordered! Terrible experience with customer service - they tried to brush me off the entire conversation. This feels like theft. ”

“ The advisor was rude disrespectful and wasn’t helpful,I wanted a refund because I got rotten food that just got heated up and delivered. Like I’m not paying for rotten food. I want my refund ”

“ Order never delivered. They said it was the wrong address even though I have used Skip the Dishes many many times with the same address. When contacted for a refund, they would only give me one half of the total and it was only usable through them. Never use them again. ”

“ Unable to reach customer service never ever, they talk in robotic answers when you reach them. Hard to get a refund. Drivers probably suffer from poor management too, I feel for them. ”

“ First time user, my $90 order was apparently delivered to wrong address. They denied my request for a refund, as their terms of service states vendors and courier errors are not their responsibility. Never again… ”

“ The core issue is not just the duplicate charge — it is the refund handling. ”

“ if it could be lower then one it would be . I placed an order for almost $40 and teh driver got to my apartment building and even though given information for what to do so I can buzz up could not figure it out even with me walking him through it ( on phone) and I also heard someone helping him down there. He never made it up to my apartment to deliver food. When I called support they said because it to me so long to reach our ( was on hold over 1.5 hours) anf had the wrong address listed ( even though driver was here) they could only refund $15 so i got no foos aqnd was out $25 ”

“ You get the refund in skipcredits for the order BUT not for the tip After 9:00 you get a notification that you have the correct order delivered. ”