“
I contacted skip again and they offered me a 50% refund as skip credits! Needless to say I will never do business with skip again and will be contacting my credit card company for a charge back.
”
posted 1 week ago
- Anonymous
“
They have been constantly messing up our coffee orders for work and since I complain so often they will no longer refund me
So I'm over skip the dishes they are losing a daily customer here who spends 50plus daily on coffee orders for the work crew 🤔
Uber will be my choice now hopefully it's a better experience
”
posted 3 weeks ago
- Anonymous
“
I was delivered the wrong meal. The driver said there was nothing he could do. I called the restaurant. They told me to submit for a refund - which I did - and then reorder my meal. Then skip would not refund the first meal as I didn’t have a photo of the incorrect meal (the driver took the photo and the meal). I’ve tried again and they essentially hung up on me. Deleting the app for good.
”
posted 1 month ago
- Anonymous
“
I ordered 4 items of Chinese food for family dinner. We found plastic in one of the items by my kid having it in her mouth! I phoned the restaurant and they won’t refund because I paid Skip. Skip will only refund the 1 item because that’s was all that was affected. I’m throwing away almost $70 of food!! And now I can’t even add a photo to this
”
posted 1 month ago
- Nicki Francoeur
“
if your driver steals your food they will only offer a 50% refund
”
posted 1 month ago
- Max
“
Please do not use this service! It's not what it once was. Terrible customer service, rude, ignorant, every order has some issue.Good luck on receiving a full refund! I wish there was a negative rating I could give, this company would receive a -10 /10.
”
posted 2 months ago
- Jeff
“
Long story short, Skip driver delivered my order to the wrong address (with picture proof), I suggest instead of the drivers just dumping orders outside on dirty sidewalks, they actually make contact with the customer. Skip refused to refund me the $54.65, I had to call my Credit card company for a stop payment.
Apr 2, 2025
#686036961
$54.65
”
posted 2 months ago
- P Beaubien
“
We put 2 orders in, and they just decided to cancel one without contacting us... and refused to refund our order. What was supposed to be a nice christmas breakfast, turned into an absolute wreck.
”
posted 5 months ago
- Anonymous
“
Delivery didn't show up and there was no photo provided, contacted customer support and and said I would not recieved a refund and agent left the chat without any explanation. Stick with Uber eats folks!!
”
posted 6 months ago
- Anonymous
“
45 hrs of food order sitting there
35 minutes for skips customer service to respond to my request to find out what’s happening
Would not refund my money immediately
Would not compensate for their errors
Very condescending in their request for assistance responses.
”
posted 7 months ago
- Billy G