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SkipTheDishes Reviews

1.1 Rating 460 Reviews
F
Happiness Grade
E

Refund - Difficult

36.67%
Industry Average
Do you guys want me to call 911 and file a thief complaint so you can finally refund my missing coffee? All of this because the Restaurant didn't bring us the Coffee we ordered.
posted 3 weeks ago - Anonymous
Absolutely terrible service. I placed an order and the driver gave us the wrong order. Instead of making it right, skip refunded minus the nuggets that I received from the wrong order. Keep in mind that I order 10 items and because the wrong order was sent they refused to issue a full refund. Absolutely terrible that I got penalized for their error.
posted 1 month ago - Anonymous
They brought the wrong order from another restaurant. They refused to refund or reorder. We took pictures, sent in the receipt from the wrong order and they still refuse to refund. DON’T USE SKIP THE DISHES EVER.
posted 1 month ago - Anonymous
They sent me two of the same order, told me it was my fault and didn’t refund me for one of the duplicate orders. Worst customer service ever.(and the forgot my drink)
posted 2 months ago - Anonymous
Two meals spilled out onto the floor making them inedible, because the restaurant put 3 cold soda bottles on the bottom of a paper bag!! Skip will only refund 50% because I didnt know I had to take pictures to prove it, even though I have an EYE WITNESS in the VERY KIND delivery driver who helped pick up the food off the carpet at my door! THIS IS BS!! WHY should I have to pay ANYTHING for 2 INEDIBLE MEALS!!??
posted 3 months ago - Laurie Graham
MISSING items on too many orders!! Refund is great but doesn't replace not getting what was ordered and EXPECTED!! They CLEARLY DONT CARE!! Are their drivers STEALING the missing items??
posted 4 months ago - Anonymous
I’ve had multiple issues with my orders: food delivered to the wrong address, cold meals because drivers aren’t using heat bags, and delays caused by drivers making multiple stops before mine. The service has been steadily getting worse. With my latest order being delivered to the wrong address and the company simply sending me a link to their terms and refusing a refund, I’ve decided I won’t be using them anymore.
posted 5 months ago - Anonymous
My order arrived over an hour late.. the food was cold and disgusting and half my order was missing… skip the dishes offered me a $5.88 refund that doesn’t even cover the cost of one of the things that was missing… I’m gonna go back to Uber eats or DoorDash…. Even if I would’ve called a taxi to take me to McDonald’s and bring me back, it would’ve been cheaper and more accurate.
posted 5 months ago - Anonymous
21 but when reported the error the CSR was of no help she said I can only refund $18.
posted 5 months ago - Indu Kukreja
I contacted skip again and they offered me a 50% refund as skip credits! Needless to say I will never do business with skip again and will be contacting my credit card company for a charge back.
posted 6 months ago - Anonymous