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Worst service ever. Ruined my whole order and when I asked for refund said they can’t do it. As their system do not allow them to issue refund more than $4.
”
posted 1 month ago
- Anonymous
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I ordered a pizza from skip, three people in the house are Islamic and they accidentally put ham onto the pizza. When skip was contacted they initially said they were issuing a refund but then went back and emailed saying they were unable to process my refund. This was a very disappointing experience to say the least.
”
posted 1 month ago
- Anonymous
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No follow trough
Requested a refund after receiving the wrong order. After following up was told the issue would be sent to the The escalation team and that I would be contacted within 48 hours.
That was two weeks ago and still have not heard back from Skip regarding my refund. I feel very ignored and ripped off. I think I will use DoorDash and Uber eats going forward. Skip, you have just lost a customer
”
posted 1 month ago
- john
“
Showed delivery arriving but never got there.
The closest complaint box was missing items… started to check and confirm each one… skipped to other info…. Wrote didn’t arrive.
Bill $130, refund $27, no sushi, and no way to reach Skip Team
I tried because they’re Canadian….
”
posted 2 months ago
- Jim
“
As with this company I cancelled subscription in May via phone call they were to credit me which never happened. Today they charged me again I tried to reach via phone unsuccessfully. Chatted online and was to get a call back which never happened. All of a sudden I was advised from bank that 95.00 was trying to be charged on my card. Which was marked as fraudulent. No luck with refund & need to wait for a week for new card!
”
posted 5 months ago
- Cindy
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Worst company out there. Cancel my order and never gave me my refund back.
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posted 6 months ago
- Anonymous
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I received the wrong order with missing items and they refused to refund my order, and didn't even refund everything that I ordered! Terrible experience with customer service - they tried to brush me off the entire conversation. This feels like theft.
”
posted 6 months ago
- Anonymous
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The advisor was rude disrespectful and wasn’t helpful,I wanted a refund because I got rotten food that just got heated up and delivered. Like I’m not paying for rotten food. I want my refund
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posted 6 months ago
- Anonymous
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Order never delivered. They said it was the wrong address even though I have used Skip the Dishes many many times with the same address. When contacted for a refund, they would only give me one half of the total and it was only usable through them. Never use them again.
”
posted 7 months ago
- Anonymous
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Unable to reach customer service never ever, they talk in robotic answers when you reach them. Hard to get a refund.
Drivers probably suffer from poor management too, I feel for them.
”
posted 7 months ago
- Timothy Stewart