SkipTheDishes Reviews

“ I’ve had multiple issues with my orders: food delivered to the wrong address, cold meals because drivers aren’t using heat bags, and delays caused by drivers making multiple stops before mine. The service has been steadily getting worse. With my latest order being delivered to the wrong address and the company simply sending me a link to their terms and refusing a refund, I’ve decided I won’t be using them anymore. ”

“ My order arrived over an hour late.. the food was cold and disgusting and half my order was missing… skip the dishes offered me a $5.88 refund that doesn’t even cover the cost of one of the things that was missing… I’m gonna go back to Uber eats or DoorDash…. Even if I would’ve called a taxi to take me to McDonald’s and bring me back, it would’ve been cheaper and more accurate. ”

“ 21 but when reported the error the CSR was of no help she said I can only refund $18. ”

“ I contacted skip again and they offered me a 50% refund as skip credits! Needless to say I will never do business with skip again and will be contacting my credit card company for a charge back. ”

“ They have been constantly messing up our coffee orders for work and since I complain so often they will no longer refund me So I'm over skip the dishes they are losing a daily customer here who spends 50plus daily on coffee orders for the work crew 🤔 Uber will be my choice now hopefully it's a better experience ”

“ I was delivered the wrong meal. The driver said there was nothing he could do. I called the restaurant. They told me to submit for a refund - which I did - and then reorder my meal. Then skip would not refund the first meal as I didn’t have a photo of the incorrect meal (the driver took the photo and the meal). I’ve tried again and they essentially hung up on me. Deleting the app for good. ”

“ I ordered 4 items of Chinese food for family dinner. We found plastic in one of the items by my kid having it in her mouth! I phoned the restaurant and they won’t refund because I paid Skip. Skip will only refund the 1 item because that’s was all that was affected. I’m throwing away almost $70 of food!! And now I can’t even add a photo to this ”

“ if your driver steals your food they will only offer a 50% refund ”

“ Please do not use this service! It's not what it once was. Terrible customer service, rude, ignorant, every order has some issue.Good luck on receiving a full refund! I wish there was a negative rating I could give, this company would receive a -10 /10. ”

“ Long story short, Skip driver delivered my order to the wrong address (with picture proof), I suggest instead of the drivers just dumping orders outside on dirty sidewalks, they actually make contact with the customer. Skip refused to refund me the $54.65, I had to call my Credit card company for a stop payment. Apr 2, 2025 #686036961 $54.65 ”