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SKY Reviews

1.6 Rating 692 Reviews
E
Happiness Grade
E

Refund - Difficult

44.00%
Industry Average
SCUM AND THIEVES PLEASE DON'T EVER USE THEM Cancelled in July, now November still won't refund me. They read a script, they are thieves and scum. They go around in circle with deducting from your next bill when you don't have anymore. I swear they only hire the most idiotic people ever.
posted 4 weeks ago - Jamie
I got told my contract had finished and they gave me a refund due to my contract finishing now I'm getting emails about them sending me to a debt collection service because I haven't paid the contract. I can't speak to a human unless I pay the outstanding balance. If I pay the balance I get a new contract I haven't got any equipment to use SKY.
posted 1 month ago - Elaine Ferguson
I will advise you to contact them in order to have a prompt answer and receive a refund of your money.
posted 1 year ago - Cassandra
Despite my repeated requests for a refund, SKY has ignored my emails and refused to acknowledge my situation.
posted 1 year ago - Annomys
Maybe they will refund me my hourly consulting rate for the time they wasted.
posted 1 year ago - David Oxley
Wish I could give 0 stars. Still waiting for a refund over a year later.
posted 1 year ago - Anonymous
Refund no chance, I took them to Cedr and was awarded a £100.
posted 1 year ago - KEVIN ROTHWELL
SKY broadband customer sold mis sold Giga Speed for £45 got it cancelled today under ofcom trading standards ACT 2015. Refused to refund the over charge amount for the 10 months.
posted 1 year ago - Anonymous
Been waiting for a refund since December last and when I phone I get lied to
posted 1 year ago - Alan Springall
I've been chasing for a refund since the 2nd Feb.
posted 1 year ago - Shane