SKY Reviews

1.6 Rating 500 Reviews
C
Happiness Grade
C

Customer Service - Average

61.31%
Industry Average
I contacted SKY customer services who after many painstaking tests from their end advised the hard drive in my box seemed to be the problem.
posted 3 weeks ago - Grumpy Old Man
Fast reliable Broadband, great TV reception, good customer service Helpful and friendly, 23 years a customer and they have never let me down.
posted 1 month ago - Angus
I would have thought rubbish service man doesn't know anything about SKY.
posted 2 months ago - Sandra Lynch
I went to the SKY stand in Swindon today and got the best customer service ever. The gentleman talked though everything with me and explained things I wasn't sure of. His name was George. As a single woman it was so nice to be treated like I was. Thank you George 😊
posted 5 months ago - Denise Skinner
Great service and price
posted 5 months ago - Gary Heskett
Got speaking in the same week that my friends got speaking to an amazing agent called Louise, the best agent in any company I have ever spoken too, I even asked if she would join my sales team in a different company, so polite so helpful never experienced customer service like it but i think she said that she was leaving next week! My question why do companies let go the best staff.
posted 5 months ago - Davies
Got to be one of the smoothest interactions with SKY we have ever had, and we’ve been with SKY for over 10 years now. Patrick got us a deal and a discount on our broadband, no hassle, no pushy selling, just great and genuine service. SKY should give this man a pay rise!
posted 7 months ago - Zydrunas Peter Marozas
I am with SKY over 10 years, and due to the impeccable service from Barry and might I also add Andrea, i am happy to stay with SKY.
posted 1 year ago - Maurice Kerley
Situation at home not very good at the moment due to illness. Had a problem with SKY bill just spoken to a SKY customer service man excellent service dread these type of phone calls at moment expected this to be complicated but very helpful advise . Been with SKY for over 3 yrs first time for any type of problem with them. Five out of Five .Thanks
posted 1 year ago - Gillian Matthews
We came out of contract We had no correspondence from SKY They increased out monthly payments by £80 without any consultation We were already paying £110 I appreciate we were out of contract but we both work full time so some communication from the company would have been appreciated When we finally got through to their customer services we were on the phone nearly 2 hours to get it sorted Again this does not feel like good customer service for working people
posted 1 year ago - Sharron Wise