Grey Slate & Stone Reviews

Name: Grey Slate & Stone
Rating: 4.84

4.8 Rating 147 Reviews

97 %

of reviewers recommend Grey Slate & Stone

Company Reviews

Questions

Metrics

4.8

Based on 147 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Email

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Phone:

01766514700

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Grey Slate & Stone 5 star review on 9th November 2020

Chris Ratcliffe

Grey Slate & Stone 4 star review on 4th November 2020

Mark Smith

Grey Slate & Stone 5 star review on 23rd October 2020

Carl Jones

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good product and excellent support from sales team, specifically Shannon. Review of 4 stars instead of 5 due to the fact that delivery, which needs to be checked and signed for, is anytime between 8 am and 5pm. With such a large product, most companies can now provide a 2 hour window the night before... I wasted a lot of time waiting in for a product which was eventually delivered at 4.45 pm. Other than this, really happy with the product and the company.”

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Posted 3 years ago

“Great products and service. Will use again”

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Posted 5 years ago

Thank you very much for your kind review! We are so pleased that you are happy with your order! If we can help with anything else in the future, please let us know!

Posted 3 years ago

“Lovely, well-made, quality item. We would have appreciated more notice on delivery times, however. We had to keep our builder on standby for a full day to receive the hearth and carry it in to our top-floor flat. We would also have liked more advice on measurements when ordering. As our builder later told us, the hearth should have been slightly smaller than the fireplace and not exactly the same size.”

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Posted 5 years ago

“Good communication, excellent delivery and good price”

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Posted 5 years ago

“Great product, made to specification.”

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Posted 5 years ago

“My long awaited slate floor in my hallway looks amazing, all i’d hoped for.”

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Posted 6 years ago

“Very helpful”

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Posted 6 years ago

“Delivery on time, responsive and polite communication. Please note our registered trade name to be just one word; STONEWRITERS”

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Posted 6 years ago

Thank you very much for your feedback! Our accounts department have amended your records. We look forward to working with you again soon.

Posted 6 years ago

“Welsh slate tiles were cut well and great colour. packaging and delivery good. Helpful customer service”

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Posted 6 years ago

“My orders are dealt with promptly. However, I haven't give you 5 out of 5 because on two occasions you haven't followed my delivery requirements which has caused problems for me. I have spoken to Vicky Roberts about this and hopefully this won't happen again going forward.”

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Posted 6 years ago

Many thanks for your feedback , we really do appreciate you taking the time! Apologies for the inconvenience caused in the past, we very rarely have problems. However, notes have been added to your account and will avoid any confusion going forward. We look forward to working with you again soon!

Posted 6 years ago

“prompt service an quality product”

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Posted 6 years ago

Grey Slate & Stone is rated 4.8 based on 147 reviews