Sleeps12.com Reviews

Name: Sleeps12.com
Rating: 4.91

4.9 Rating 1,073 Reviews

99 %

of reviewers recommend Sleeps12.com

4.9

Based on 1,073 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

01823 665500

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Sleeps12.com 5 star review on 3rd December 2024

Liz Suggett

Sleeps12.com 5 star review on 3rd October 2024

Penelope

Sleeps12.com 5 star review on 5th September 2024

Cristina

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful team, fast in replying and always willing to get any extra information requested.”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“Excellent customer service, very quick responses to queries and amazing house”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“Great customer service and a lovely stay!”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“excellent accommodation with a superb swimming pool and artic barbecue hut!”

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Posted 4 years ago

We are so pleased you enjoyed your stay at Shires in Devon. Thank you for taking the time to leave a review, it is very much appreciated.

Posted 4 years ago

“Excellent service ... excellent properties!”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“Could not fault Sleeps12.com, especially Jessica who responded to all our questions surrounding COVID in a timely and reassuring way. 10 out of 10.”

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Posted 4 years ago

Thank you Clive for taking the time to leave such a lovely review, it is very much appreciated.

Posted 4 years ago

“Just had a great week in one of your properties with a great pool And all your bedrooms had plenty of room in them even with with large beds We are already looking to book again Thanks again to the team at sleeps12 Kind regards Chaz and family”

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Posted 4 years ago

Thank you Chaz for taking the time to leave such a lovely review. We look forward to being able to accommodate you again.

Posted 4 years ago

“very efficient informative and friendly service First class”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“Great for us thanks!”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“Excellent service and amazing range of properties! Very happy and we will use again”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“Excellent service. Kept fully informed all the way. Regular emails. Easy booking process and good service post booking”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“We have been a customer of Sleeps12 for six years. We have always enjoyed our stays. This year was different, obviously, because we didn’t get to stay in the property we initially booked. However, we feel very fortunate to have had a holiday and the substitute property was very nice. The customer service we received to enable us to still have a holiday was excellent.”

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Posted 4 years ago

Thank you Lynda for taking the time to leave your review, we really do appreciate it.

Posted 4 years ago

“Really pleased. Attentive customer service. Good email reminders. All info on website was accurate.”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“The Otterhead House is the most beautiful property I’ve ever stayed at. I stayed with a party of 11 girls in total and there was plenty of space for everyone. The property was stylishly furnished and the location was serene. I really forward to staying in this property in the future!”

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Posted 4 years ago

Thank you Helen for taking the time to leave such a lovely review. We are really pleased you had a lovely stay.

Posted 4 years ago

“The experience of booking with Sleeps12 has been excellent from first contact last year despite such extraordinary unforeseen circumstances in recent times. Any attempt to contact them was always responded to promptly. The accommodation at Holemoor Stables was superb and the attention to detail in respect of Covid19 restrictions was exemplary. The owners could not have been more helpful. We had a fabulous family holiday and could not recommend Sleeps12 or Holemoor Stables more. July 2020”

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Posted 4 years ago

Thank you Diane for taking the time to leave such a lovely review, it is very much appreciated.

Posted 4 years ago

“Your company have been helpful courtious and informative. I would recommend and use you again. Thank you”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“The house was as described very clean really well equipped excellent host definitely would recommend and visit again Excellent stay”

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Posted 4 years ago

Thank you Gillian. We are so pleased you enjoyed your stay at Viney Hill in Gloucestershire. Thank you for taking the time to leave your review.

Posted 4 years ago

“We had a fantastic week. The house catered really well for large groups and we loved the hot tub, swimming pool and steam room. Would definitely stay there again. Thanks Sean & Family.”

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Posted 4 years ago

Thank you for taking the time to leave your review. We are so pleased you had such a lovely time at Walnut Arbour in Somerset. Hopefully we will be able to accommodate you again in the future.

Posted 4 years ago

“We have just returned from an excellent 4 night break booked via sleeps12.com who were very efficient and helpful throughout the booking process. Helen was great at quickly replying to any questions we had prior to making the booking relating to the current restrictions which were in place re Covid19. We went ahead with the booking for 6-10/07 and am so glad we did as we had a fantastic time! Thank you!”

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Posted 4 years ago

We are so pleased you were able to take your break at Culmbridge House in Devon. Thank you for taking the time to leave your lovely review, we really do appreciate it.

Posted 4 years ago

“Despite cancellation of all travel /holidays during lockdown, this family run business gave us support and information to make everything less stressful. As a result we have had no hesitation in re booking for 2021.”

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Posted 4 years ago

Dear Rosie, thank you for taking the time to leave your review and we look forward to accommodating you in 2021.

Posted 4 years ago

Sleeps12.com is rated 4.9 based on 1,073 reviews