Smart Cover Cosmetics Reviews

3.8 Rating 354 Reviews
D
Happiness Grade
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Phone:

(800) 809-9446

Email:

smartcover@customerstatus.com

D

Customer Service - Average

50.00%
Industry Average
I just stopped receiving all of a sudden 1 day last year and called Customer Service to find out why.
posted 4 years ago - Angela M
Customer service is not good. No one ever answers the phone. I have call several times today which is Thursday February 13th and no answers. I have a issue with my order and I need it resolved so if someone actually sees this I sent a message to the number on your website. I left my phone number please call me. I love this product but you sent me the wrong order.
posted 4 years ago - Anonymous
The product seems to work ok but VERY disappointed in the customer service. I've called and left messages and never get a call back. All I want to know is how do I determine what shade each tube is at they are not marked. Seems like a pretty simple questions but NO response.
posted 5 years ago - Julie S
I placed an order 3 weeks ago, never received it. I then wrote an email to Smart Cover asking for a refund or explanation; and never received that either. While I like their cosmetics, their customer service is horrific.
posted 5 years ago - Anonymous
never received my last purchase, so not sure to rate my service
posted 6 years ago - Terry M