Decodo (formerly Smartproxy) Reviews

Name: Decodo (formerly Smartproxy)
Address: United States, New York
Rating: 4.24

4.2 Rating 483 Reviews

82 %

of reviewers recommend Decodo (formerly Smartproxy)

Company Reviews

Questions

Metrics

4.2

Based on 483 reviews

Customer Service
Communication Channels	Live Chat
Queries Resolved In	Under An Hour

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Location:

United States
New York
12210

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Decodo (formerly Smartproxy) 1 star review on 14th October 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best support ever it did take 3 hours but finally we solved it. so good work for the support. My support was herbert jenner.”

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Posted 6 years ago

“Really good service, instant reply with all the information I need! Will definitely recommend to buy services!”

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Posted 6 years ago

“Nice service and 10/10 for support!”

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Posted 6 years ago

“Outstanding quality, great prices, dedicated support. Moved here from Luminati and couldn't be happier! 10/10”

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Posted 6 years ago

“Nicolas Bekmann is a great customer service agent, solved my problem in minutes, definitely recommend!”

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Posted 6 years ago

“I especially want to thank Mr Nicolas Bekmann, the time to resume is too fast with explanations, I really thank this Mr who explained me well and helped to put Smartproxy well. thank you so much”

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Posted 6 years ago

“Excelent services. With a cool control panel.”

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Posted 6 years ago

“Very good service and support Seb is the man funny and honest. Fast replies and well working service”

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Posted 6 years ago

“Always on hand and ready to help, very understanding company”

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Posted 6 years ago

“Sebastiaan Baan is a great man. He helps every single query. And There Thomas Vinke is not a Good man for support.”

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Posted 6 years ago

“Very Great Customer Service. Answered Every Question I Asked, and Really Helped Me Understand This More. Shoutout Sebastiaan.”

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Posted 6 years ago

“Great team!!!”

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Posted 6 years ago

“Excellent Customer Service. Price and delivery very good. Will use it again and again”

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Posted 6 years ago

“great customer service, and a decent price as well! very happy”

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Posted 6 years ago

“High quality proxies and really nice support!”

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Posted 6 years ago

“They reacted super fast 10/10”

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Posted 6 years ago

“Sebastiaan is da best, long live SP and Seb”

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Posted 6 years ago

“Sebastiaan is the best, long live SP and Sebastiaan!”

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Posted 6 years ago

“Smartproxy works the best. I said the best in the market. Before this I have tried 7-8 proxy service but all of them had a glitch either while loading web page or some used to switch to some other location automatically. Then one of my friend recommended me to try Smartproxy. And from the very first day I had no issues like I mentioned above. They have a very smooth service. Ip's are good. The support responds to your query in no time. I would definitely recommend this service. This is totally worth your money and time.”

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Posted 6 years ago

“Their proxies are crazy good and work like a charm, I’ve been using them for 5 months now and I love their proxies and their customer service!”

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Posted 6 years ago

Decodo (formerly Smartproxy) is rated 4.2 based on 483 reviews