“Avoid This Taxi Company at All Costs – Absolutely Disgraceful Service
If I could give zero stars, I would. I booked a taxi and minutes before my scheduled pickup, they casually told me the driver would be 20 minutes late — no apology, no explanation. I told them I was going to miss my train, and they couldn’t care less. The attitude from their call center was shockingly rude and indifferent. Then, to top it all off, they HUNG UP on me mid-conversation.
This is not just bad service — it’s utter incompetence and disrespect for paying customers. I was left stranded, stressed, and had to pay a £85 taxi back to London at 1am due to missed train.”
“Thanks to Smartzi I had a great vacation in London with my family. The drivers are good and its really comfortable and it is really cheap. I would definitely recommend them to anyone who wants a pleasant ride in London.”
“Probably the taxi I've ridden with the lowest taxi fare in London. Booking smartzi taxi's are more cost effective when it comes to day to day commutes. Their app is easy to use too.”
