SMC Coach Hire Reviews

“ SMC Coach Hire offered a refund for the return journey, but this wasn’t the solution we needed and was simply not good enough. ”

“ This forced us to miss a major and important event for British Army Veterans and also forced us to incur additional cost which they are refusing to acknowledge or refund. ”

“ To date, the company has refused to even refund what I had paid them let alone what I lost (note that I suspect they will try and hide behind their rather restrictive terms and conditions but we will test this in court). ”

“ SMC Coach Hire PLEASE SHARE THIS POST They are a SCAM they make money on delayed flights ! DO NOT USE THIS COMPANY as a big family arriving home from holiday they stranded us left us at the airport early hours when called the driver said not his problem as flights were delayed WE LET THEM KNOW ALSO! We were straight out from baggage and were on time if not early from the delay and they confirmed knowing the driver was rude and said not his problem and LEFT!! Plus they had the baby car seat to which the driver when spoken to said he didn’t even have that either!! We were stuck at the airport hours away from home with a baby and 5 children left in Manchester airport freezing early hours For hours! they were aware we was delayed and said no problem we track the flights ….. DISGUSTING SERVICE PLEASE DONT RISK IT NOT RELIABLE and will be fighting for refund DO NOT USE took upfront payment now refusing to refund we are taking it to court it isn’t as if it was a small price it was £700+ all they have said is not their problem and claim on holiday insurance not off them!!! 🤯 it is disgusting please spread the word if they did this to the elderly or young people or people travelling with venerable adults we were lucky we had each other as the outcome could of been very different in a city away from home! I won’t stop sharing on all social media until we are refunded plus giving bad reviews online ”

“ DO NOT USE as a big family arriving home from holiday they stranded us left us at the airport early hours when called the driver said not his problem as flights were delayed WE LET THEM KNOW ALSO! We were straight out from baggage and were on time if not early from the delay and they confirmed knowing the driver was rude and said not his problem and LEFT!! Plus they had the baby car seat to which the driver when spoken to said he didn’t even have that either!! We were stuck at the airport hours away from home with a baby and 5 children NOT RELIABLE and will be fighting for refund DO NOT USE ”

“ I called and spoke to Marcella who was rude and completely unhelpful and unsympathetic and just said they would get the refund processed asap. ”

“ Then had to wait 18 days to get a refund, at which point I was told the reason was that 'the driver read the job sheet incorrectly'. ”

“ They offered no more than a poor apology and a refund. ”

“ If I could give zero stars I would. Left my party stranded on their return journey from the Grand National at Aintree 2022. Ruined what was a fab day. We have two disabled passengers as well, one in a wheelchair. 3 hours to make our own way home. Would only refund return journey which didn't cover all our additional expenses. ”

“ Unlike many companies who are sympathetic to such circumstances and at least refund something of YOUR money. ”