SM Direct Reviews

1.7 Rating 117 Reviews
17 %
of reviewers recommend SM Direct
1.7
Based on 117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 39%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone
Returns & Refunds
Refunds Process
Difficult

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1
Verified Reviewer
Don’t waste your time or money with this lot . Probably driving around in their Mercedes today laughing at your expense. Wrong lights delivered, returned for an exchange, recorded delivery. Have proof that item was signed for from post office . Tried to contact them but nothing. Asked for a full refund but nothing .
SM Direct 1 star review on 3rd January 2024
Helpful Report
Posted 3 months ago
1
Unverified Reviewer
Took my money .. no response to any messages emails or calls.. NO ITEMS RECEIVED .. HOW ARE THEY STILL TRADING
SM Direct 1 star review on 29th January 2023
Helpful Report
Posted 1 year ago
SM Direct is rated 1.7 based on 117 reviews