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Smooth & Groomed Reviews

4.9 Rating 717 Reviews
99 %
of reviewers recommend Smooth & Groomed
Read Smooth & Groomed Reviews

About Smooth & Groomed:

Shaving has become a mundane routine of mass-market products promoted by celebrity athletes and over-complicated engineering. Our website was born out of a love for traditional shaving, using products made with craftsmanship and passion: products not designed to maximise profits, but to truly enhance user experience and shaving pleasure.

At Smooth & Groomed, it's our mission to take shaving back to its roots; back to razor blades that cost pennies, back to soaps, creams and shaving brushes that produce maximum comfort; and above all, back to razors that exude quality and reflect true character.

At Smooth & Groomed, we understand the importance of quality, in every part of our operations. We don’t want to simply satisfy our customers - we want to delight them! So whether you're browsing our website or speaking to a member of our dedicated team, you'll receive a first class service. Feedback from our customers is critical to our customer service - so get in touch if there's anything at all that we could be doing better.

Visit Website

Phone:

01482 337180

Email:

info@smoothandgroomed.co.uk

Location:

Unit 1 Beckside Court Annie Reed Road
Beverley
HU17 0LF

Write Your review

As always, great product with fast and efficient service.
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Posted 9 years ago
Great product with a beautiful smell
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Posted 9 years ago
Very impressed with the excellent advice and quality & price of products. My first adventure into Dovo shavette and Mike was helpful with advice. As Mike lived close to me he hand delivered my purchase! How about that for customer care. Will buy again for sure from Smoothe & Groomed. Will include further feedback once items tried and tested. S Browne East Yorks
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Posted 9 years ago
The order was quickly dispatched as arrived a day after the order was made, the problem however was the with the delivery company, interlink, who in this instance who did not follow the instructions that were sent and so ended up pushing through a cat flap (that was completely hidden from sight) breaking a bottle that was the other side of it. The cat hutch (which was the place for it to be placed in) was right in front of them, very annoyed and have emailed as a complaint but no firm response from the to date.
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Posted 9 years ago
Goods were well protected to cope with delivery. Prompt service and value for money.
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Posted 9 years ago
First purchase from S&M ,small fault which was quickly rectified, impressed with service and coupled with quality merchandise, I am impressed and will definitely be ordering again in the future .and would recommend them without hesitation. Bill Satisfied customer
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Posted 9 years ago
Rally fast Service and good quality. Also very original item! This is a present for my husband not open yet, but I am sure he will love it! :)
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Posted 9 years ago
I'm really glad I've discovered s and g this is the second time in a month I have used this company and the service is very good. I highly recommend and will definitely use in the future.
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Posted 9 years ago
Polite customer service and good range of stock.
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Posted 9 years ago
As usual, a very good service. Easy website to navigate and super fast delivery as standard. Excellent blades. Highly recommended
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Posted 9 years ago
Excellent service, quick delivery, nicely packaged. Would recommend and would definitely use again.
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Posted 9 years ago
Not yet opened package as is a gift but great personal service and sent, gift wrapped all by the day after ordering
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Posted 9 years ago
Great service excellent prices
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Posted 9 years ago
I ordered a beard comb and have to say I was more than impressed with the value and service. The comb is a wooden one and we'll made. It arrived promptly. I shall be recommending them to my friends.
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Posted 9 years ago
Prompt delivery, product is a gift so not used yet but looks great.
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Posted 9 years ago
Quick shipping and smooth process, will definitely be using them again!
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Posted 9 years ago
Communication was fantastic as I asked a question. I received my order when it was supposed to come. The only little gripe I had was the tin that the oils came in was battered. It didn't look like new and I was giving it as a present.
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Posted 9 years ago
Hi Kaleigh, Thank you very much for your review. I'm really pleased you were happy with the communication and speed of delivery. I'm really sorry that the tin seems to have been damaged by the courier. I will certainly investigate this further for you. In your opinion, please let me know if you think the damage was the result of rough handling or inadequate protection, or both. Could you give me more detail about the damage so i can avoid any issues in the future? In the meantime, i will refund your next day delivery price of £6 to apologise for the inconvenience. Best regards, Mike Smooth & Groomed.
Posted 9 years ago
Really great really efficient and I'm really enjoying using the product!
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Posted 9 years ago
Prompt and proper, thanks.
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Posted 9 years ago
Excellent item and quick delivery.
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Posted 9 years ago
Smooth & Groomed is rated 4.9 based on 717 reviews