Smyths Toys Superstores, Reading Reviews

Name: Smyths Toys Superstores, Reading
Rating: 3.00

3.0 Rating 2 Reviews

50 %

of reviewers recommend Smyths Toys Superstores, Reading

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4b Reading Gate Retail Park Acre Road Reading RG2 0QG GB, Acre Rd, Reading RG2 0RJ, UK
RG2 0RJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product tampered with. I clicked and collected a box of Lego for £130, when I took the box out of the car all the lego pieces fell out! On examining the box it was obvious the box had been tampered with. I did not take the item back straight away as I thought the shop would be closed due to lockdown (I picked the item up the day before lockdown). I called head office and they told me to take it back for an exchange. I took it back to the shop in Reading, Berkshire, the manager refused to exchange the product for a new unopened box and accused me of opening and damaging the box myself! My son now has a damaged box for Christmas and a product that quite possibly has missing parts. Very unhappy customer. Will never buy from here again, ever.”

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Posted 4 years ago

Smyths Toys Superstores, Reading is rated 3.0 based on 2 reviews