Smyths Books Reviews

1.0 Rating 116 Reviews
0 %
of reviewers recommend Smyths Books
1.0
Based on 116 reviews
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Greater than 6%
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07948322838

Email:

smythsbooks@mail.com

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Anonymous
Anonymous  // 01/01/2019
Do not buy from this company. Scammers. Only here to get your card details. Do not fall for it like me.
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Posted 5 years ago
Do not buy from this company, they are scammers. Only here to get your card details.
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Posted 5 years ago
This company is fraudulent. They take you card details and use them at a later date to purchase very expensive items. Be aware. Their prices are too good to be true.
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Posted 5 years ago
Do not use this company. Did not receive book, just a huge bill on my Amex for something I did not buy for John Lewis. Also attempted to buy stuff from Nike using my card.
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Posted 5 years ago
Your company cloned my card details and used them to pay for items at X-box online and JD Sports. Nearly £600!!! DO NOT USE THIS COMPANY IT IS A SCAM!!! Oh and I never received the book I ordered!
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Posted 5 years ago
THIS WEBSITE WILL HARVEST YOUR CARD DETAILS DO NOT BUY FROM THEM. If it’s too late for you report them here https://reporting.actionfraud.police.uk/reporting and get the thieves shut down. FYI their MD is this guy: https://beta.companieshouse.gov.uk/company/11151679/officers
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Posted 5 years ago
FRAUDSTERS, SCAMMERS, CARD HARVESTERS £3k of fraudulent transactions on 2 of my cards so far. Suggest you cancel any card you’ve used here (I have) and I’ve also reported to the police and given full details to the credit card fraud departments Suggest you all make the same report and maybe we can close them down for good.
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Posted 5 years ago
THIS IS NOT A VALID REVIEW SITE - The positive reviews on here are bogus and this website therefore cannot be trusted FRAUD FRAUD FRAUD
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Posted 5 years ago
You are fraudulent and cannot spell.
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Posted 5 years ago
FRAUD companies house address 2 Windham Crescent, Wawne, Hull HU7 5XW. Party round there tonight at 6pm sharp!
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Posted 5 years ago
SCAM SCAM SCAM FRAUD FRAUD FRAUD Expect to lose money on your credit card
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Posted 5 years ago
Very concerned to see the reviews posted here. As I have attempted to purchase 4 different times with Smyths books, every time with an email (similar to others - see Trustpilot's reviews which are only 1's by 100's of customers). Shortly after my orders I had 2 different bank cards being cancelled due to fraud transactions that followed. This is consistent with most of the other customers's experiences as detailed on Trustpilot. I would strongly recommend to avoid and report. Here are some of the emails sent to me: Unfortunately our suppliers have contacted us and informed us that upon pre-shipment inspection your has been damaged. Our suppliers have confirmed the earliest delivery of new stock for the . Once received we can dispatch that day on a next day service for . If you are able to wait until this date I can preserve your current order or cancel it. We apologise for any inconvenience caused and thank you for your understanding in this matter. Kind Regards, Peter Hilton Home Delivery Manager Another one (I received several of these emails): We're sorry that your order has failed. This may be for the following reasons: 1. Your payment card may have insufficient funds or has been declined 2. Due to fraud prevention restrictions 3. We have been unable to fulfil your order Please note that no payment has been taken from your card for this order. Should you wish to retry placing the order, we will gladly review it and process it accordingly. Should you need assistance with anything else, do not hesitate to contact us! Kindest Regards, Theo Goddard Payment Support Specialist
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Posted 5 years ago
HAS NOT RESPONDED, AFTER BEING INFORMED THAT MY CARD WAS DENIED DUE TO FRAUD. IF YOU WANT TO READ MORE REVIEWS CHECK TRUSTPILOT INSTEAD OF HERE. HERE IS THE EMAIL I WAS SENT.. We're sorry that your order has failed. This may be for the following reasons: 1. Your payment card may have insufficient funds or has been declined 2. Due to fraud prevention restrictions 3. We have been unable to fulfil your order Please note that no payment has been taken from your card for this order. Should you wish to retry placing the order, we will gladly review it and process it accordingly. Should you need assistance with anything else, do not hesitate to contact us! Kindest Regards, Theo Goddard Payment Support Specialist
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Posted 5 years ago
No books. No reply to email asking about books, which were Christmas presents for children. Like everyone else have cancelled my card and reported since this is clearly a scam.
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Posted 5 years ago
I placed order on the 4th December emailed twice a day since an not recived my order an it was only thing my daughter asked for Christmas disgusting I haven't even money to now to go another site disgusting leaving a child without a Christmas present u thief's 😡😡
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Posted 5 years ago
ANYONE HAVING PROBLEMS WITH THIS WEBSITE NEEDS TO REPORT THEM TO ACTION FRAUD 03001232040. ALL ADDRESSES USED IN CONNECTION WITH THIS COMPANY HAVE NO CONNECTION WITH THEM.
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Posted 5 years ago
Got order confirmation straight away, but then 12 days later still no dispatch note. My 'account' does not show any orders and they have not been replying to my messages. No phone number to call. Do not order from this site.
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Posted 5 years ago
Check the company by googling them and look at companies house. You can then take that free information to build a picture up of what you are dealing with. I’m glad I cancelled my card.
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Posted 5 years ago
I have also just had to cancel my credit card as they used the details to purchase something for £450 !! I am going to report them to the Trading Standards people!
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Posted 5 years ago
Do not use! They have fraudulently used my card details for Just Eat purchases and I have now had to cancel my bank card. Can’t believe they are still going - if you have given them your card details and placed an order pls cancel the card before they use your details fraudulently.
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Posted 5 years ago
Smyths Books is rated 1.0 based on 116 reviews