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Sneakerprime Reviews

4.7 Rating 45 Reviews
100 %
of reviewers recommend Sneakerprime
Read Sneakerprime Reviews

About Sneakerprime:

Welcome to Sneakerprime
At Sneakerprime, we believe that premium athletic footwear isn’t just for professional athletes or marathon runners—it belongs to everyone.

Sneakerprime was established with a clear mission: to bring the world’s leading footwear brands to your doorstep. Whether you are standing for long hours at work, navigating city streets, hitting the gym, or simply running daily errands, we believe a high-quality pair of shoes is the essential foundation for your comfort and long-term physical health.

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Anonymous
Anonymous  // 01/01/2019
Look I'm not great at asking for help. Tried to figure out sizing myself, got it wrong, had to return. The return was painless which I appreciated. But what surprised me was the message I got from customer service checking if the new pair had arrived okay and if I was happy. Didn't expect that at all. Small thing but it stuck with me. Shoes are great by the way — comfortable, well made, exactly what I needed. Four stars and a lesson learned about asking for help sooner.
Helpful Report
I've bought shoes from about six different online stores over the years. This is the first one where the return process didn't make me want to close my laptop and never shop online again. Smooth, quick, no questions asked, no fifteen emails back and forth. Ended up keeping the second pair they sent and honestly couldn't be happier with them. Four stars — one of the rare stores that actually gets it right
Helpful Report
Hi Annette, Thanks for sharing your experience. We’re glad the return process was smooth and quick, and that you’re happy with the second pair you kept. Warm regards, Team Sneakerprime
Needed to return a pair because the colour looked different on screen than in person. Not the store's fault really, just one of those online shopping things. But the return was so straightforward I almost couldn't believe it. One form, one label, done. New pair arrived within days. Customer service was friendly and quick throughout. The shoes I kept are excellent by the way. Four stars and zero stress.
Helpful Report
Hi Pauline, Thanks for sharing your experience. We’re glad the return was straightforward and that a new pair arrived quickly, and that you’re enjoying the shoes you kept. Warm regards, Team Sneakerprime
Ordered the wrong size. Completely my fault, wrong number, don't ask. Contacted customer service expecting the usual back and forth nightmare. Instead — one email, one reply, return sorted same day, new pair at my door ten days later. I've had more complicated conversations ordering pizza. The shoes by the way are incredible. Lightweight, great grip, worn them every day since. But honestly the return process alone earns the fifth star.
Helpful Report
Hi Nick, Thanks for sharing your experience. We're glad the size mix-up was easy to resolve, the return went smoothly, and a new pair arrived quickly. Great to hear the shoes are incredible and the return process earned the fifth star. Warm regards, Team Sneakerprime
My previous shoes lasted exactly four months before falling apart at the sole. Embarrassing moment in a meeting I'd rather forget. These have been going strong for five months now and show zero signs of giving up. Solid materials, great construction, comfortable enough to wear all day. Delivery was quick, packaging was spot on. Four stars because five feels too easy and I like to make brands work for it.
Helpful Report
Hi Kim, Thanks for sharing your experience. We’re glad these have been holding up well at five months, with solid materials, good construction, and all-day comfort, and that delivery and packaging met your expectations. We appreciate the candid four-star rating and your honesty about wanting brands to earn it. Warm regards, Team Sneakerprime
My doctor told me to walk more. My old shoes told me to stop. Found this store, ordered a pair, double box arrived ten days later like I was receiving something important. Turns out I was. Six weeks in and I'm doing 8km a day without my feet staging a protest. My doctor is pleased. My old shoes are in the bin. Everybody wins.
Helpful Report
Hi Nikola, Thanks for sharing your experience. We’re really glad to hear the shoes are supporting your walks and that you’re hitting 8km daily with your doctor pleased. Warm regards, Team Sneakerprime
I run three times a week and I'm very picky about shoes. Like, annoyingly picky. These are the first pair in years where I haven't started looking for a replacement after month two. The sole support is excellent, the material breathes well and they haven't lost their shape at all. Customer service also helped me choose between two models and actually gave me a proper opinion instead of just saying "both are great." Refreshing.
Helpful Report
Hi Sammy, Thanks for sharing your experience. We’re glad to hear the shoes have met your high standards, with solid sole support, breathable material, and kept their shape. It’s great to know our team could help you choose between models with a thoughtful, helpful opinion. Warm regards, Team Sneakerprime
Didn't expect much honestly. Price seemed almost too reasonable. But the packaging was impressive — double box, everything secure — and the shoes themselves are genuinely well made. Worn them to the gym, to work, out at the weekend. They handle everything. Still waiting for something to go wrong. Nothing has. Four stars and counting.
Helpful Report
Hi Kost, Thanks for sharing your experience. We’re glad the packaging impressed you, the shoes feel well made, and they’ve been reliable across gym, work, and weekend use. It’s great to hear you’re still finding them solid. Warm regards, Team Sneakerprime
I'm 71 years old and my grandson helped me order online for the first time. Very easy website, very fast delivery and the shoes are incredibly comfortable for my bad back. . Don't see that very often these days. Four stars and a good day to everyone.
Helpful Report
Hi Ali, Thanks for sharing your experience! We’re really glad the ordering was easy, delivery was fast, and the shoes are comfortable for your back. Wishing you a good day as well. Kind regards, Team Sneakerprime
Ordered these at 7am before my first coffee. No size guide, no research, just vibes. Somehow they fit perfectly and look amazing. I don't recommend shopping before caffeine as a strategy but clearly it worked this time. The store also emailed me straight away with tracking info which was reassuring given I was barely conscious when I ordered.
Helpful Report
Hi Maggie, Thanks for sharing your experience! We’re really glad to hear the sneakers fit perfectly and look amazing, and that the tracking info helped you feel assured. Warm regards, Team Sneakerprime
My old shoes lasted 3 years. I'm not joking. So buying new ones was a big deal for me. Took me forever to decide but the customer service team was incredibly patient — answered every single one of my very specific questions without making me feel like a nuisance. Got the shoes, love them. Hopefully these last another 3 years. Four stars for now, check back in 2032.
Helpful Report
Hi Aisha, Thanks for sharing your experience! We’re really glad our customer service could help you with your questions and that you’re happy with the shoes. Warm regards, Team Sneakerprime
I've spent more time researching these shoes than I spent choosing my last apartment. Read every review, compared every model, watched YouTube videos at 2am. Finally ordered. They're great. Comfortable, well made, exactly what I needed.
Helpful Report
Hi Gavin, Thanks for sharing your experience! We’re glad to hear the shoes lived up to all that research and you’re happy with them. Warm regards, Team Sneakerprime
So I ordered the wrong size by mistake (totally my fault, not paying attention) and panicked a little. Emailed the store and within an hour someone got back to me, sorted the exchange, no hassle at all. New pair arrived a few days later and they're perfect. Shoes are great but honestly the customer service is what earned the fifth star here.
Helpful Report
Hi Emilia, Thanks for sharing your experience! We’re really glad to hear the exchange was sorted quickly and the new pair arrived when you needed it, and that our customer service made such a positive impression. Warm regards, Team Sneakerprime
I have bought exactly 47 pairs of shoes in my life. Yes I counted. These are top 3 easily. The quality is just really really good and the store was a pleasure to deal with. Simple, fast, no drama. I wish everything in life was this straightforward honestly.
Helpful Report
Hi Skye, Thanks for sharing your experience! We’re delighted to hear you’re enjoying the quality and that dealing with us was simple and pleasant. Warm regards, Team Sneakerprime
Look, I'm not someone who writes reviews. Ever. But these shoes survived a music festival, two rainy days and a very questionable decision to go hiking in them. They're still fine. Better than fine actually. The store gets four stars because I can't give five to anything on principle. Good stuff.
Helpful Report
Hi Loche, Thanks for sharing your experience! We’re glad the shoes held up through the festival, rain, and that hiking test, and that you’re enjoying them. Noting the four-star rating—we appreciate the honesty. Warm regards, Team Sneakerprime
Stumbled across this store while looking for running shoes and I'm so glad I did. The selection is great, the prices are fair and the quality of the shoes is just brilliant. I've taken them on some pretty rough terrain and they've handled everything without any issues. The store also has really helpful product descriptions that actually tell you what the shoe is best for. Makes choosing so much easier. Already recommended it to my whole running group!
Helpful Report
Hi Puece, Thanks for sharing your experience! We’re really glad to hear you found a great selection, quality performance on rough terrain, and helpful descriptions that made choosing easier. Appreciate you recommending us to your running group. Warm regards, Team Sneakerprime
I've been struggling with knee pain for months and a physio friend suggested I look for better running shoes. Found this store, did some reading on their product pages and took a chance. Best decision ever.The store was easy to deal with and delivery was super fast. Sometimes the right shoe really does make all the difference.
Helpful Report
Hi Waden, Thanks for sharing your experience! We’re really glad to hear the right shoes helped with knee pain and that you found the store easy to deal with and the delivery fast. Warm regards, Team Sneakerprime
Needed a new pair for the gym and a friend pointed me here. Really glad he did. The shoes are comfortable from day one, good arch support and the grip on the gym floor is solid. Price is reasonable for the quality you get — I've paid more elsewhere for worse. Delivery was quick and the box arrived in great shape. Would have given five stars but the color I wanted was out of stock. Minor thing, still a great store.
Helpful Report
Hi Kraul, Thanks for sharing your experience! We’re thrilled the gym shoes are comfy from day one, with solid arch support, grip, and good value. Sorry the color you wanted was out of stock—glad you still had a great experience. We’ll let you know as soon as the color is back in stock. Warm regards, Team Sneakerprime
A colleague mentioned this store and I immediately placed an order. The shoes fit like a dream and the sole grip is impressive — I wear them for outdoor fitness classes and never feel unstable. What I also loved is how fast the customer service responded when I had a question before ordering. Friendly, helpful and not robotic at all. That kind of service makes a real difference. Already planning my next order!
Helpful Report
Hi Paul, Thanks for sharing your experience! We’re thrilled the shoes fit well, have great grip for outdoor fitness, and that our customer service was helpful and friendly. Enjoy your next order! Warm regards, Team Sneakerprime
I was hesitant because of the price but honestly these shoes are an investment. The store itself is well organized and I love that they include real customer photos in the product pages — makes it so much easier to decide. Super happy with everything.
Helpful Report
Hi Jake, Thanks for sharing your experience! We’re thrilled the photos helped you decide and that you’re happy with your investment. We appreciate your support and look forward to serving you again. Warm regards, Team Sneakerprime
Sneakerprime is rated 4.7 based on 45 reviews