“I sent 4 emails about my concern and no one has responded. They respond promptly to inquiries however, for concerns they don’t. I ordered 3 contacts and was very excited to wear them. I got them very quickly. I tried all of them on and was good until an hour. And two hours and three. I had to take them off on the 4th hour as my eyes couldn’t bare the burning. It gradually felt very uncomfortable. My eyes were burning. Even after I took off my contacts, my eyes can barely open and tearing non-stop. I reached out to them so I cab return and I can get a refund. No one ever responded. It is very disappointing. I spent a lot of money thinking I got quality contacts but nothing about it is quality.It is really very upsetting. Not even an email back to acknowledge receipt of my concern or any service recovery solution.”
“I am very satisfied with the product as well as with the service and promptness of help provided by the professionals of this company.
Solotica deserves 100 stars.”
“I wanted to love these but I can't wear for more than 2 hours. My vision gets blurry after a few hours and they are very scratchy. Super disappointed and don't waste your money on these, I should have read the reviews first.”
“Contacts are NOT natural looking as website claims. I have dark brown eyes; ordered the Solflex in Cristal and the Aquarella in Sienna Brown and will not be wearing either. WASTE OF MONEY. Not sure how this brand is getting so much PR about how fabulous the lenses are, but don't be fooled. If you don't care that it is
obvious that you are wearing colored contacts, then you'll probably be happy. I personally think people look terrible with "fake looking eyes". But if the goal is to look like your eyes are naturally a different color than what you were born with then DO NOT ORDER.”
Thanks for sharing your review and so pleased that you love your lenses and our fast shipping :)
If you need anything we are always available 24/7 at contact@solotica.com
Have a great day!
“Hidrocor monthly are a bit uncomfortable after 2 weeks of everyday use for me. Hidrocor yearly ones are definitely thicker and long lasting material, after 8+h I feel I have to put them down. Aquarella ones are perfect fit for me, they feel comfortable, I have then in color Alegria Gray, which are not as pretty and eyecatching as hidrocor graphite, I will try other shades from quarterly collection and try to match the color with graphite :)”
Thanks for your review!
I have dropped you an email to see how we can help you with the color choice 🌹
Posted 3 years ago
Thanks for sharing your review, we'd be really happy to help with lens color or selection. We have sent you an email and please do let us know if we can help. Have a great day!
“Customer service is always on point. Love there products and quality. Products always comes on time. All around a great company to do business with !”
Thanks Kimberly, we are very happy to know that you appreciate our service and love our products. As you know if you need us we are always available 24/7 at contact@solotica.com.
Have a great day!
Thanks so much for your review, we agree that the colors are amazing! Thanks for taking the time to share your review with us and if you need anything we are available 24/7 at contact@solotica.com
“these lenses are beautiful. Color looks natural and they are super fun. I am only rating a 4 star because unfortunately, the lenses I got are extremely uncomfortable and I can only wear for a couple of hours. I have been wearing color contact lenses for years.”