Hi,
We’re really sorry to hear your order hasn’t arrived yet, especially with next day delivery promised. This is definitely not the experience we want for our customers. Could you please let us know if this is still the case? If so, please contact our customer service team directly at info@sonicscrubber.com, and we’ll prioritise resolving this for you as quickly as possible. Thank you for your patience and understanding.
Best regards,
The SonicScrubber Team
Hi Saharah,
We're very sorry to hear that you haven't received your order yet and that you haven't gotten a response to your message. We truly appreciate your patience in this matter. If you haven't used this addess, please reach out to our customer service team directly at info@sonicscrubber.com so we can assist you further and ensure your concerns are addressed.
Warm regards,
Team SonicScrubber
“Had high hopes but it just didn't do as advertised. Wanted to use it to clean grout and tiles in the bathroom. Ate through the batteries in no time and didn't really have an effect. Simply not powerful enough. Shame.
I've returned mine for a refund”
Hi Richard,
We are really sorry to hear that the SonicScrubber didn't meet your expectations and that you experienced battery issues. We understand how disappointing it is when a product doesn't perform as anticipated, especially for cleaning grout and tiles. Your feedback is invaluable and helps us improve our products. If you have any other comments or if there’s anything we can do to assist you further, please don’t hesitate to reach out to our customer service team at info@sonicscrubber.com.
Warm regards,
SonicScrubber Team
