SOPHIA WEBSTER Reviews

“ Worst company ever. don't buy anything from them. Their product was damaged and when I asked to return they emailed me saying im not eligible to return since it's a little more than 2 weeks I purchased this shoe and after they receive the shoe, not only there will be no refund but also they will keep the shoe. I can screenshot of the email and prove you what I just read was insane. My bad I chose this brand over other great brands. ”

“ I had a open a case via Paypal to get my refund. They did not contact/reach out to me once despite receiving the parcel a month ago. DO NOT BUY FROM THEM. ”

“ I ordered these shoes and once I got them I didn’t like them so I sent them back it’s over two weeks and no refund all I keep getting is the running around the shoes were returned since July 31st 2020 and they were signed for by one Matt Day every time I inquired about my refund they keep saying they are working with a limited staff. ”

“ I then went to return the order which seemed easy enough, got the text saying dpd return had been delivered and weeks passed and no refund. ”

“ Absolutely appalling customer service, and I will never purchase from SOPHIA WEBSTER again. I bought shoes that I returned, and two weeks later I still haven’t received a refund. The shoes have been signed for at the company, and I have e mailed customer service several times. No one has got back to me and I have no refund! Absolute disgrace ”

“ I ordered sneakers on April 11th. Didn’t get them until July 14th. Contacted them numerous times. Said they were on a ship. They were the wrong sneakers. Not even the right color or size. They will not refund. They offered me a “big” coupon. I would have to be out of my mind to ever order from them again. ”

“ After returning my second pair of shoes to them I waited 3 weeks and was not givrne refund. ”

“ I never got my shoes, even though I paid through PayPal. I sent several emails and tried to get a refund. Very disappointed. Da ”

“ I requested a refund but still waiting. ”

“ Ordered a bag that was on sale just to notice that 2 days later was reduced further by £60! Send the order back and waited over 2 weeks for my refund. ”