Sourceitright Pvt Ltd Reviews

4.4 Rating 3,605 Reviews
86 %
of reviewers recommend Sourceitright Pvt Ltd
4.4
Based on 3,605 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Sourceitright Pvt Ltd Reviews
Packet came quite late.
Helpful Report
Posted 6 months ago
Hello Supriya, Thank you for taking the time to review. We rely on a third-party courier service, and sometimes, delivery may be delayed due to unforeseen circumstances. We understand how frustrating this can be, and we sincerely apologize for any inconvenience it may have caused you. Please be assured that we are constantly working with our courier partners to enhance the delivery process and reduce any potential delays. We would be grateful for another opportunity to earn your business.
Posted 6 months ago
The collection is good but the cut pieces ordered don't look fresh as shown in website. A little disappointed
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Posted 6 months ago
Hello Lalitha, We always aim to deliver a great experience and are gutted when we don’t meet expectations. We will use the feedback to improve and ensure this doesn’t happen again.
Posted 6 months ago
Products are good enough,but after return I have no refund informations, pls give the refund at my account & inform me properly.
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Posted 6 months ago
Hello Soma, Thank you for taking the time to review. The support team tried to call you regarding your refund but could not connect. Please call on 8141022000 during working hours, and the support team will surely help you with your issue. Thank you once again.
Posted 6 months ago
Product is very good but taking long to deliver the same.
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Posted 6 months ago
Hello Jayashree, Thank you for taking the time to review and for your kind words. We rely on a third-party courier service, and sometimes, delivery may be delayed due to unforeseen circumstances. We understand how frustrating this can be, and we sincerely apologize for any inconvenience it may have caused you. Please be assured that we are constantly working with our courier partners to enhance the delivery process and reduce any potential delays. We would be grateful for another opportunity to earn your business.
Posted 6 months ago
Though quality is गुडिटेम was delivered very late due to which I had to purchase from the local market and this fabric from source it is of no use and just lying in my cupboard
Helpful Report
Posted 6 months ago
Hello Mahalaxmi, Thank you for taking the time to review. We have a third-party courier, and sometimes, due to unavoidable reasons, delivery is delayed. We understand this can be frustrating, and we apologise for any inconvenience caused. Rest assured, we are continuously working with our courier to improve the delivery process and minimize any potential delays. We would appreciate another chance to earn your business.
Posted 6 months ago
The product is really good. But, your delivery procedure is very very slow. Your courier agent Bluedart, s service was also not not good. Best Regards
Helpful Report
Posted 6 months ago
Hello, Thank you for taking the time to review. We have a third-party courier, and sometimes, due to unavoidable reasons, delivery is delayed. We understand this can be frustrating, and we apologise for any inconvenience caused. Rest assured, we are continuously working with our courier to improve the delivery process and minimize any potential delays. We would appreciate another chance to earn your business.
Posted 6 months ago
Shipment timing too late
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Posted 6 months ago
Hello Kalpana, Thank you for taking the time to review .We rely on a third-party courier service, and sometimes, delivery may be delayed due to unforeseen circumstances. We understand how frustrating this can be, and we sincerely apologize for any inconvenience it may have caused you. Please be assured that we are constantly working with our courier partners to enhance the delivery process and reduce any potential delays. We would be grateful for another opportunity to earn your business.
Posted 6 months ago
Cancelling the item is difficulty
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Posted 6 months ago
Hello Nagarathnamma, Thank you for taking the time to review. We are sorry to hear about your experience. We value your feedback and apologise for any inconvenience caused. Our team is committed to addressing your concerns and ensuring that we improve our services based on your feedback. Please be assured that we will take immediate action to rectify the situation and prevent similar issues from occurring in the future.
Posted 6 months ago
Fabric colour looking wise dull
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Posted 6 months ago
Hello Penumetcha, We are sorry that the product did not meet your expectation. Please contact us at 8141022000 whenever you are not satisfied with our fabric, and we will guide you regarding our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.
Posted 6 months ago
Delivery time is too much
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Posted 6 months ago
Hello Raju, Thank you for taking the time to review . We rely on a third-party courier service, and sometimes, delivery may be delayed due to unforeseen circumstances. We understand how frustrating this can be, and we sincerely apologize for any inconvenience it may have caused you. Please be assured that we are constantly working with our courier partners to enhance the delivery process and reduce any potential delays. We would be grateful for another opportunity to earn your business.
Posted 6 months ago
It's kinda overpriced
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Posted 6 months ago
Hello, Thank you for taking the time to review. We source the best quality fabrics and prices are inclusive of GST.
Posted 6 months ago
Your delivery service has becoming late
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Posted 6 months ago
Hello Saloni, Thank you for taking the time to review. We have a third-party courier, and sometimes, due to unavoidable reasons, delivery is delayed. We understand this can be frustrating, and we apologise for any inconvenience caused. Rest assured, we are continuously working with our courier to improve the delivery process and minimise any potential delays. We would appreciate another chance to earn your business.
Posted 6 months ago
The clothes are good but quality could have been better
Helpful Report
Posted 7 months ago
Hello Prashant, We are sorry that the product did not meet your expectation. Please contact us at 8141022000 whenever you are not satisfied with our fabric, and we will guide you regarding our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.
Posted 7 months ago
Material little rough..different from image
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Posted 7 months ago
Hello Rajani, We are sorry that the product did not meet your expectation. Please contact us at 8141022000 whenever you are not satisfied with our fabric, and we will guide you regarding our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.
Posted 7 months ago
I have purchased from you guys in the past and I got help via WhatsApp in matching a colour. But this time the help was denied with a curt reply saying you guys don't help via WhatsApp. Also there a big delay in the delivery. Order was placed on 6th Sept and the order was delivered after 21 St Sept.
Helpful Report
Posted 7 months ago
Hello Neeta, Thank you for taking the time to review and for your kind words. We apologise for the help denied on WhatsApp.This was due to technical difficulties on our end. We rely on a third-party courier service; sometimes, delivery may be delayed due to unforeseen circumstances. We understand how frustrating this can be, and we sincerely apologize for any inconvenience it may have caused you. Please be assured that we are constantly working with our courier partners to enhance the delivery process and reduce any potential delays. We would be grateful for another opportunity to earn your business.
Posted 7 months ago
Excellent fabrics The problem is is it’s always cut short of the exact order This is a headache I have to keep getting back to you with photos and videos So not ordering from you anymore
Helpful Report
Posted 7 months ago
Hello Mekhala, Thank you for taking the time to review. As discussed, we have only received two orders from you, and both were fulfilled without any issues. We appreciate your business and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out to us.
Posted 7 months ago
The quality is very thin. Colours did not match. Probably a powerloom product!
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Posted 7 months ago
Hello Chaitali, We are sorry that the product did not meet your expectation. Please contact us at 8141022000 whenever you are not satisfied with our fabric, and we will guide you regarding our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.
Posted 7 months ago
DELIVERY TIME TOO LONG.
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Posted 7 months ago
Hello Amita, Thank you for taking the time to review. We rely on a third-party courier service, and sometimes, delivery may be delayed due to unforeseen circumstances. We understand how frustrating this can be, and we sincerely apologize for any inconvenience it may have caused you. Please be assured that we are constantly working with our courier partners to enhance the delivery process and reduce any potential delays. We would be grateful for another opportunity to earn your business.
Posted 7 months ago
So so
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Posted 7 months ago
Hello Surbhi, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please feel free to call on 8141131700 with any further comments or suggestions you wish to share. Again, thank you for taking the time to review
Posted 7 months ago
There are variety in fabrics but not in embroidered fabric
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Posted 7 months ago
Hello Preeti, Thank you for sharing your feedback and taking the time to review. The fabric selection is on the basis of the current trends. However, your feed back is valuable, and we will take it into consideration. Thank you once again for your feedback
Posted 7 months ago
Sourceitright Pvt Ltd is rated 4.4 based on 3,605 reviews