Sourceitright Pvt Ltd Reviews

Name: Sourceitright Pvt Ltd
Address: Corporate House No 7, Arista @ 8 Building, Satyam Marg, Ahmedabad
Rating: 4.38

4.4 Rating 3,605 Reviews

86 %

of reviewers recommend Sourceitright Pvt Ltd

4.4

Based on 3,605 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Sourceitright Pvt Ltd 5 star review on 25th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The print on the fabric was larger than shown in the picture.Not what was expected.”

Helpful Report

Posted 5 months ago

Hello, We are sorry that the product did not meet your expectation. Please contact us at 8141022000 whenever you are not satisfied with our fabric, and we will guide you regarding our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 5 months ago

“The product is very poor quality. I spent so mucg time looking for the right print and colour to match a saree but its best not to buy like this online. When I put the fabric in water, the water became a bright red colour. :(”

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Posted 5 months ago

Hello Kavita, We are sorry to hear about your experience. All hand-processed cotton fabrics tend to colour bleed in the first few washes. It is recommended that you dry clean or salt soak in the first few washes. Please feel free to contact us next when you are ordering so that we can guide you as to the washing instructions. Thank you once again for your feedback

Posted 5 months ago

“Nothing special. High priced product”

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Posted 5 months ago

Hello Neetu, We are sorry that the product did not meet your expectations. We source the best quality fabrics and prices are inclusive of GST. However, if you are not satisfied, then as per our return policy, you can courier the fabric back to us, and we will refund you the fabric cost. Please feel free to call on 8141022000 for any help. Thank you for taking the time to review

Posted 5 months ago

“The product is good but very long delivery time”

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Posted 5 months ago

Hello Anita, Thank you so much for taking the time to leave us this review. We have a third-party courier and sometimes due to unavoidable reasons, delivery is delayed. We apologise for the inconvenience caused. Thanks once again for sharing your review with us and the community.

Posted 5 months ago

“I have an issue with communication. My order took more than 12 days to process and reach. In between there was no communication to tell me which stage my order is, at”

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Posted 6 months ago

Hello Aparna, Thank you for taking the time to review. We are sorry to hear about your experience. We value your feedback and apologise for any inconvenience caused. Our team is committed to addressing your concerns and ensuring that we improve our services based on your feedback. Please be assured that we will take immediate action to rectify the situation and prevent similar issues from occurring in the future.

Posted 6 months ago

“Delivery is too long time”

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Posted 6 months ago

Hello Sumana, Thank you for taking the time to review . We rely on a third-party courier service, and sometimes, delivery may be delayed due to unforeseen circumstances. We understand how frustrating this can be, and we sincerely apologize for any inconvenience it may have caused you. Please be assured that we are constantly working with our courier partners to enhance the delivery process and reduce any potential delays. We would be grateful for another opportunity to earn your business.

Posted 6 months ago

“Quality of pichwai art silk fabric is not good”

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Posted 6 months ago

Hello, Thank you for taking the time to review. We are sorry to hear that you are not happy with the quality of the fabrics. At our company, we strive to provide the highest quality materials for our customers. We would appreciate any specific feedback you can provide regarding the issues you have encountered so we can address them promptly and ensure your satisfaction. Please call us on 8141022000 with any further comments or suggestions you wish to share. Again, thank you for taking the time to review.

Posted 6 months ago

“All the fabrics are goid but one fabric doesn’t look like I ordered It looks a hit different”

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Posted 6 months ago

Hello Mahendra, We are sorry that the product did not meet your expectation. Please contact us at 8141022000 whenever you are not satisfied with our fabric, and we will guide you regarding our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 6 months ago

“Color was different totally from which I ordered.”

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Posted 6 months ago

Hello Sherin, We are sorry that the product did not meet your expectations. Colours tend to be perceived differently depending on the screen resolution of the device on which it is viewed on. However, if you are not satisfied, as per our return policy, you can courier the fabric back to us, and we will refund you the fabric cost. Please feel free to call on 8141022000 for any help. Thank you for taking the time to review

Posted 6 months ago

“Not up to the mark”

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Posted 7 months ago

Hello Asmath, We are sorry that the product did not meet your expectation. Please contact us at 8141022000 whenever you are not satisfied with our fabric, and we will guide you regarding our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 7 months ago

“The motif is bigger than picture. If possible pls keep option for return”

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Posted 7 months ago

Hello Hiren, We are sorry that the product did not meet your expectations. As per the telephone discussion, you do not wish to return it. We appreciate your understanding. Please contact us at 8141022000 whenever you are not satisfied with our fabric, and we will guide you on our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 7 months ago

“Nice variety of fabric but long delivery time and no spontaneous communication when something goes wrong.”

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Posted 7 months ago

Hello Mala, Thank you for taking the time to review. We rely on a third-party courier service, and sometimes, delivery may be delayed due to unforeseen circumstances. We understand how frustrating this can be, and we sincerely apologize for any inconvenience it may have caused you. Please be assured that we are constantly working with our courier partners to enhance the delivery process and reduce any potential delays. We would be grateful for another opportunity to earn your business.

Posted 7 months ago

“Ok”

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Posted 8 months ago

Hello Smita, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please feel free to call on 8141022000 with any further comments or suggestions you wish to share. Again, thank you for taking the time to review .

Posted 7 months ago

“I tried to purchase a cloth which is at the discounted rate. After purchase, I got a msg stating that the cloth is unavailable. However the same cloth is still showing available at discounted rate. Either the cloth should be removed or option to purchase should be given.”

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Posted 8 months ago

“After giving all payment you are sending half. My top fabric you have not sent”

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Posted 8 months ago

Hello Arati, Thank you for taking the time to review. As discussed, the fabric you received is the same as you ordered. However, since you do not like it, you may courier it back and we will refund. We would appreciate another chance to earn your business.

Posted 8 months ago

“Fabrics are dull & seem faded.”

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Posted 8 months ago

Hello Ashly, Thank you for taking the time to review. We are sorry that the product did not meet your expectations. We tried calling you to look into the matter further but could not reach you. Please let us know the best way to contact you so we can resolve this issue as soon as possible. Alternatively, you may call 8141022000 between 10 am-6 pm on all working days. We assure you that our team will do everything possible to assist you.

Posted 8 months ago

“The photos of the fabric are quite deceptive. I think your company needs to pay more attention on trying to display the colors of the fabric as accurate as possible. More effort could be invested in the integrity part so that you maintain the trust of your buyers for a longer period.”

Helpful Report

Posted 9 months ago

Hello Tenzing, We are sorry that the product did not meet your expectations. We make every effort to photograph the fabrics so as to capture their natural colour. However, due to factors not in our control, the colour that you see on your screen may vary from the real colour of the fabric. Minor variation in colour is unavoidable. However, as discussed, we have already arranged the reverse pick up for you. It will be picked up within 2/3 working days. Please contact us on 8141022000 next time whenever you place an order so that we can assist you regarding our fabrics. We would appreciate another chance to earn your business. We value your feedback. Thank you for taking out the time to review.

Posted 9 months ago

“Very poor quality”

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Posted 9 months ago

Hello Swathilakshmi, We are sorry that the product did not meet your expectation. Our Ajrakh fabrics are naturally dyed hand processed pure cotton fabrics. However, if you are not satisfied with the quality of the fabric, then we do have an easy return policy. Please contact us on 8141022000 so that we can assist you regarding our return policy. We would appreciate another chance to earn your business. Thank you for your feedback.

Posted 9 months ago

“The material and colour varied from the one shown in the picture.”

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Posted 10 months ago

Hello Shikha, Thank you for taking the time to review. We are sorry that the product did not meet your expectations. We tried calling you to look into the matter further but could not reach you. Please let us know the best way to contact you so we can resolve this issue as soon as possible. Alternatively, you may call 8141022000 between 10 am-6 pm on all working days. We assure you that our team will do everything possible to assist you.

Posted 10 months ago

“My Order was sent to a previously used address Neyveli - Tamil Nadu) although I had clearly given the address this time as Trivandrum. This has caused a lot of delay and change of plans Please cross check the address given in the order form than using the data base”

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Posted 10 months ago

Hello Elizabeth, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Due to some technical issues, your order got shipped to the previous address. However, we will make sure that you do not face this inconvenience again. We will use the feedback to make us better. We would appreciate another chance to earn your business. Thank you for taking out the time to review.

Posted 10 months ago

Sourceitright Pvt Ltd is rated 4.4 based on 3,605 reviews