Southgate Timber Co Reviews

Name: Southgate Timber Co
Rating: 3.71

3.7 Rating 14 Reviews

64 %

of reviewers recommend Southgate Timber Co

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3.7

Based on 14 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat

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Southgate Timber Co 5 star review on 3rd November 2021

EMF Plumbing And Heating Ltd

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were extremely pleased with the first order. Helpful on phone and ordered on line. The timber arrived within 3 days which was amazing. However a further order was made and instead of using their own transport for some deliveries they gave the contract to Tuffnells. On phoning we were told they are waiting to hear back from Tuffnells and they do not even give you a delivery slot. So when you make an order make sure it is delivered by Southgate and not sub contracted out. Especially for delivery over £100 Wright”

Helpful Report

Posted 3 years ago

“I ordered £800 worth of western red cedar for a fencing project, it should have been top quality for the price but 10% of the boards were write-offs, big knots holed through, rough finish not PAR, or just plain damaged. Got a refund in the end but took plenty of arguing with customer service. Simple solution, check what you send out first.”

Helpful Report

Posted 6 years ago

Southgate Timber Co is rated 3.7 based on 14 reviews