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I called customer service.
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posted 8 months ago
- Kathy Mcnulty
“
His positive energy and thoughtful approach to service stood out in every interaction.
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posted 10 months ago
- Mattie
“
When scheduling my trip from Texas to Las Vegas, somehow I accidentally booked the trip backwards and did not realize it until the day before!!!! In a panic I called customer service and they were happily able to fix my error and waived the difference in price which would have been $1600 for both of us!!!!! Then our return flight yesterday evening was already delayed an hour due to weather in Vegas.
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posted 1 year ago
- Gina J
“
March 1st I just booked a flight with Southwest and I had to call customer service to update all my info for my rapid rewards account. I've never had a problem with Southwest. I've always gotten cheaper flights without the frills. Get me to my designation. Looking forward to all my vacations this year. 2025 has been a great year ๐ Looking forwarding to my upcoming trips. Life is great๐ ๐ฉ
”
posted 1 year ago
- Linda
“
Southwest airline is an EXCELENT airline. I ve been traveling with them for years, actually the most of my flights. The customer service is ecxelent, even online and out of the country. I am very satisfied and I hope that Southwest be focus on the good reviews to keep the business. Blessings!!!
”
posted 1 year ago
- Anonymous
“
Anthony at the service counter was great.
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posted 2 years ago
- Ursula