sparesbox.com.au Reviews

1.2 Rating 108 Reviews
F
Happiness Grade
F

Refund - Difficult

28.57%
Industry Average
My son then paid a further $100 to send the part back only to be told that it was our fault the part was incorrect and that since there were fingerprints on the part that they would not honor a refund or there 30 day return guarantee.
posted 2 months ago - Anonymous
Bunch of useless cunts Steer clear of them at all costs! they are so incompetent, it's been 4weeks now since placing the order and they couldn't supply parts, offered a partial refund
posted 7 months ago - Chris
Paid for item on eBay a week ago no messages or receipt of order no response to emails will have to get refund via eBay 🤔☹️
posted 7 months ago - Michael Williams
Received a faulty item dash lit up like a Christmas tree stranded away from home filed a complaint with PayPal was only then I got a message telling me to withdraw it to get a refund did that now no answer and blocked refund portal. Had to pay a mechanic to clear codes on dash and stuck with a $209 paper weight. Thanks SBox you guys are what’s wrong with today’s society
posted 8 months ago - Adam
A week later I got a refund.
posted 8 months ago - Gone Mild
Contacted a further 7 times with no reply emailed support directly with no reply they took my money no order no refund nothing do not I repeat do not trust or buy from this company.
posted 1 year ago - Wasa
I honestly believe this is a scam company to take your money and hold on to it until the complaints force them to refund. I doubt they actually have any products, just pictures on a website to fool the unknowing. They put prices up that are well below anyone else to pull you in and screw you over. Shop elsewhere and always do your research.
posted 1 year ago - Tex
Usually I would say these things happen, or cancel order for refund, but they do this all the time.
posted 1 year ago - Adam
Do not order anything from sparesbox_auto from ebay as you will not receive it, be ignored and not get a refund.
posted 1 year ago - Mo Verit
Never again! Took my money within a couple of hours. Parts still not arrived after 3 weeks. Sent a tracking number that doesn't register with Aust post. Repeated attempts to cancel order and request refund gets you nowhere. DO NO PURCHASE FROM THESE PEOPLE. best way to make them pick their act up!
posted 1 year ago - Warwick