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Take far too long to process a refund when items are returned going as far as not even willing to confirm that they have received them until at least 14 days
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posted 6 years ago
- Anonymous
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Polite on the phone and sorted a refund for incorrect items but again only because I called them.
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posted 6 years ago
- Anonymous
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Delivery took forever so i purchased else where, Refund well I'm still waiting as returns take unto 4 weeks, I would never use this company again.
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posted 6 years ago
- Anonymous
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The freezer drawer I received came broken I have since sent it back and still waiting a refund this was over a month ago very un happy
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posted 6 years ago
- Michael Thompson
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Usually pretty good for stuff but totally let me down on a job bought an accessory that was listed as in stock but after a week had to email to be told it’s out of stock and may take a week 2 weeks later gave up got refund went some were else poor service this time
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posted 6 years ago
- Anonymous
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Ordered some sockets with specific amperage, got sent the wrong ones. Contacted for replacement, waited 15 days, no sign of them. Contacted Sparks again, and completed the return. 2days later the right sockets arrive, returned. On this I've lost time going to the post office, plus money with all the post returns. 22 days after still waiting on my refund.
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posted 7 years ago
- Ana Queiros
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Ordered a lamp that looked diffeeent online to the actual item. Returned it - at my own expense - and received no confirmation that the item has been received or that my refund was being processed. After weeks of waiting I still have no information on the status of either.
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posted 7 years ago
- Anonymous
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I still have not received a refund for a product I returned on 23/03/18 - one month ago. My calls go unanswered.
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posted 7 years ago
- Anonymous
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Very helpful and easy to deal with. Found delivery a little slow sometimes, due to their suppliers. Refunds took a while as well. If it wasn't for this I would give them 5 stars
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posted 7 years ago
- David Kennedy
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After waiting 12 working days rang and was told could not get it in stock.very disappointed cancelled the order and got refund.Not reliable company?
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posted 7 years ago
- Anonymous