Sparks Warehouse Reviews

Name: Sparks Warehouse
Rating: 4.04

4.0 Rating 438 Reviews

75 %

of reviewers recommend Sparks Warehouse

Company Reviews

Questions

Metrics

4.0

Based on 438 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Phone:

07584162714

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Sparks Warehouse 5 star review on 23rd October 2017

John Pearce

Sparks Warehouse 5 star review on 1st August 2017

Sandra Wilson

Anonymous

Anonymous // 01/01/2019

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“Stopped responding to me. Sold me some damaged items and a product range that was missing certain items. I basically had my house rewired and fitted with new sockets to find out they do not sell a cooker socket for this range. I have no responses back. The team at sparks warehouse are unhelpful, unresponsive, and just all over the place. Probably one of the worst experiences I’ve received from a company that advertised regularly promotions but yet can’t deliver customer satisfaction. I will now have to escalate this with the financial ombudsman.”

Helpful Report

Posted 11 months ago

“refunds extremely slow. thought it was too good to be true and now out of pocket £70 for sockets I returned. wish I'd read reviews before buying.”

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Posted 1 year ago

“Order arrived late, parts missing, no answers to emails. Avoid at all costs, we certainly will from now on.”

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Posted 1 year ago

“This is by far the worst company I have dealt with. All items I ordered were listed as in stock with a delivery time of 2-7 working days. Now two months in I still don’t have half the order. Every time I call I get given more false dates. This company have caused huge huge holds ups to my build. Avoid”

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Posted 2 years ago

“The stock updates on the website are false. I ordered in good faith items that stated delivery in 2-3 days. They didn’t even have them. They had to request for them to be built from the supplier. I was left waiting for weeks thinking this was a scam company and had taken my money and done a runner. I had to chase and chase for updates. The website contact information is contradictory and they don’t answer. Eventually my items turned up but it was too late and when I asked to return them, you have to pay postage. Avoid this company at all costs.”

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Posted 2 years ago

“Got items within 48 hours, every thing was fine and saved loads from major suppliers prices. One site I will check for my electrical products from now on. Tks heaps”

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Posted 2 years ago

“Unfortunately I only received part of my order as some of the items had gone out of stock. Contacted the company and received excellent communication from Gareth. I opted for a refund and that was dealt with swiftly. I would use again.”

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Posted 3 years ago

“Returned item.No refund and further correspondence ignored.Shoddy outfit and would not deal with again.Seems a regular occurrence”

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Posted 3 years ago

“Never do business with this company. Goods ordered two weeks ago, no sign of delivery. Phoned four times, and answer phone, left message to call me. Nothing. E mailed, no reply. You have been warne”

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Posted 3 years ago

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Posted 3 years ago

“Items never arrived. No refund offered.No communication. I have been conned.”

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Posted 3 years ago

“after ordering 4 parts for machine, 3 parts arrived, after waiting weeks for the balanceI enquired where it was then got a credit as part was discontiued which then meant I've bought parts for a machine I still cant use , requested to return first parts for credit or they sent an alternitive part which I identified as being suitable, but no response, BIG issue with customer service in my opinion”

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Posted 3 years ago

“6 weeks have passed since item returned and still waiting. Gareth could not care less about his customers so take your business elsewhere.”

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Posted 3 years ago

“Very disappointed with the service I have received - I placed my order back in January and still have not received my items which I PAID for. No one thought to email me to let me know of continuous delays in shipping. I have sent multiple emails and they either get ignored or I'm sent a copy and paste job. I would avoid this company at all costs! Some 6 weeks have passed and still no order or proper resolution.”

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Posted 3 years ago

“Great company great service never had a problem”

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Posted 4 years ago

“Absolutely dreadful waited 2 months for delivery. Hardly any communication. Now out of pocket £100! Avoid avoid!”

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Posted 4 years ago

“excellent BG sockets & switches, large range and good price”

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Posted 5 years ago

“Cooker socket failed on second time of switching cooker on unfortunately half way through cooking Xmas lunch for 8 managed to wire cooker direct and bypass the switch to complete the lunch On inspection red switch seems stuck neither on or off and this has stopped the electricity flow have emailed But no response after 24 hours will email again later today”

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Posted 5 years ago

“I'm a cleaner and I wouldn't give u a thank you for these cloths. Very disappointed, no different to microfiber ones. Such a shame as I paid good money for them.”

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Posted 5 years ago

“Great choice, excellent service and delivery”

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Posted 6 years ago

Sparks Warehouse is rated 4.0 based on 438 reviews