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Sparks Warehouse Reviews

4.0 Rating 438 Reviews

75 %

of reviewers recommend Sparks Warehouse

Company Reviews

4.0

Based on 438 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

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Phone:

07584162714

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Sparks Warehouse 5 star review on 23rd October 2017

Sparks Warehouse 5 star review on 23rd October 2017

Sparks Warehouse 5 star review on 1st August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stopped responding to me. Sold me some damaged items and a product range that was missing certain items. I basically had my house rewired and fitted with new sockets to find out they do not sell a cooker socket for this range. I have no responses back. The team at sparks warehouse are unhelpful, unresponsive, and just all over the place. Probably one of the worst experiences I’ve received from a company that advertised regularly promotions but yet can’t deliver customer satisfaction. I will now have to escalate this with the financial ombudsman.”

Posted 4 months ago

“refunds extremely slow. thought it was too good to be true and now out of pocket £70 for sockets I returned. wish I'd read reviews before buying.”

Posted 6 months ago

“Order arrived late, parts missing, no answers to emails. Avoid at all costs, we certainly will from now on.”

Posted 10 months ago

“This is by far the worst company I have dealt with. All items I ordered were listed as in stock with a delivery time of 2-7 working days. Now two months in I still don’t have half the order. Every time I call I get given more false dates. This company have caused huge huge holds ups to my build. Avoid”

Posted 1 year ago

“The stock updates on the website are false. I ordered in good faith items that stated delivery in 2-3 days. They didn’t even have them. They had to request for them to be built from the supplier. I was left waiting for weeks thinking this was a scam company and had taken my money and done a runner. I had to chase and chase for updates. The website contact information is contradictory and they don’t answer. Eventually my items turned up but it was too late and when I asked to return them, you have to pay postage. Avoid this company at all costs.”

Posted 1 year ago

“Returned item.No refund and further correspondence ignored.Shoddy outfit and would not deal with again.Seems a regular occurrence”

Posted 2 years ago

“Never do business with this company. Goods ordered two weeks ago, no sign of delivery. Phoned four times, and answer phone, left message to call me. Nothing. E mailed, no reply. You have been warne”

Posted 2 years ago

“Never do business with this company. Goods ordered two weeks ago, no sign of delivery. Phoned four times, and answer phone, left message to call me. Nothing. E mailed, no reply. You have been warne”

Posted 2 years ago

“Items never arrived. No refund offered.No communication. I have been conned.”

Posted 2 years ago

“6 weeks have passed since item returned and still waiting. Gareth could not care less about his customers so take your business elsewhere.”

Posted 3 years ago

“Very disappointed with the service I have received - I placed my order back in January and still have not received my items which I PAID for. No one thought to email me to let me know of continuous delays in shipping. I have sent multiple emails and they either get ignored or I'm sent a copy and paste job. I would avoid this company at all costs! Some 6 weeks have passed and still no order or proper resolution.”

Posted 3 years ago

“Absolutely dreadful waited 2 months for delivery. Hardly any communication. Now out of pocket £100! Avoid avoid!”

Posted 3 years ago

“Cooker socket failed on second time of switching cooker on unfortunately half way through cooking Xmas lunch for 8 managed to wire cooker direct and bypass the switch to complete the lunch On inspection red switch seems stuck neither on or off and this has stopped the electricity flow have emailed But no response after 24 hours will email again later today”

Posted 5 years ago

“I'm a cleaner and I wouldn't give u a thank you for these cloths. Very disappointed, no different to microfiber ones. Such a shame as I paid good money for them.”

Posted 5 years ago

“ordered items for a job , on 6/10/18 ... am still waiting for 2 stuffing glands to complete the order today 25/10/18.... don't order for the weekend shop local”

Posted 5 years ago

“delays with sparks suppliers extended delivery time, had to chase them a couple of times to get updates. not acceptable.”

Posted 5 years ago

“Non receipt of items and failure to respond to two emails”

Posted 5 years ago

“Item over priced for what it actually is, customer service was poor, states next day delivery on the website but that’s not true for all items but doesn’t notify you of that when purchasing. When I contacted them chancing up my order I was told they system thought the item was in stock but it wasn’t so had had to be ordered in and would receive the item in a couple of days. When it didn’t arrive I contacted them by phone and was told a totally different story and when I stated what I had been previously told e asked who had told me that and funnily enough it was him!!! It too over a week to eventually come which when your expecting next day delivery at time of purchase is just not acceptable I would have ordered elsewhere if I had known. Obnoxious customer service and not apologetic for their error either.”

Posted 5 years ago

“Ordered on the 11th & item did not ship until the 30th despite saying item would ship within 10 days of ordering. Emailed Sparks Warehouse to question delivery without getting a reply which also meant I could not cancel the order, which I could have got from Screwfix for half the price had it been in stock. Ripoff company that I will never use again.”

Posted 5 years ago

“Delivery took forever so i purchased else where, Refund well I'm still waiting as returns take unto 4 weeks, I would never use this company again.”

Posted 5 years ago

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Sparks Warehouse is rated 4.0 based on 438 reviews