Hey Peter,
Thanks for your honest review.
I can see that your order was received last Friday and you emailed with your issue shortly after.
On Fridays, the office closes early and is not staffed over weekends, on top of that we actually had a public holiday on Monday 08/03.
Please be assured this has not been ignored on purpose, and your email has been responded to this morning, the earliest possible time we could.
Please feel free to head over that thread and we will have you looked after :)
“After a mix up with delivery Spartansuppz went above and beyond to sort this out for me immediately. And as a way of an apology they added in some extra goodies which was very thoughtful and certainly not expected. Have been a happy customer for years and will continue to be, Amazing service! 🎉”
“Awesome support and communication!
Had an enquiry about one of my orders and spartansuppz quickly jumped on it and resolved the enquiry! Full support from ordering to delivery.
10/10 recommend ordering through spartansuppz
Great prices ontop of their amazing customer service! Keep it up guys.”
“Good company always on time with deliveries and always great discounts available especially in their clearance range, couldn't recommend them enough.”
“I bought a pre-workout from one of their stores, seal still on but somehow the seal under the cap lifted and air got into the mixture resulting in clumps and the formula going off. I emailed them and the online staff offered me a store credit or swap and I decided to swap for a protein powder. They shipped out my order immediately, express as well. It arrived the next day. Very happy with the online customer service team and their prompt actions, thanks guys!”
“The vast range that Spartansuppz provide is fantastic! I purchased 3 1st phorm products and they arrived on my door step within 3 days. I even got 2 sample sachets which I love receiving from companies as it’s such a good way to promote other quality products and encourage buyers to return! I can’t thank you guys enough the low prices and the availability of 1st phorm here in Australia! Much appreciated!”
“Love using SpartanSuppz - awesome range and delivery has always been smooth and quick.
Great communication and organisation with any hiccups as well - always great advice on good alternatives if something ran out of stock last-minute.
Prices are good, and lets be honest, gotta love clearance stock haha.”
