“The shopping cart was malfunctioning and it took me two days to place an order. Finally I emailed customer service and the shopping cart was repaired quickly but I never got a response to my email. It would have been nice if my effort would have been recognized.”
“Please change your mailing package so it does not display your name in large letters. I am a man in a small town. Picking up your package from the snoopy mail clerk was kind of embarrassing.”