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specialopscleanteam.com Reviews

1.0 Rating 1 Reviews
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Anonymous
Anonymous  // 01/01/2019
I hired this company to clean my home for a move out service. They originally quoted us $50 per person per hour and advised it would likely be a team of 3 and would take roughly 3 hours to clean. Based on other company prices, the original quote seemed fair and this company was recommended to us. The day of the cleaning 4 people showed up and it took them 5 hours. As I said in the beginning this was a move out cleaning so nothing was in the house. They charged us over $1000 and left numerous areas uncleaned. We reached out the same day and advised the manager of our concerns and she said they would refund us $100. The job they did was not worth $900, so we requested to speak with the owner. We had to go back and clean the house again which took my spouse and me only 1 hour to wipe down all the walls and baseboards, wipe off the counters and shelves, scrub the washable marker out of the rug, dust, and touch up paint they chipped. They also scrubbed the toilet with some solution that took the finish off so it’s destroyed and we will have to replace it. We have tried to reach out to the company and have gotten the run around for 2 weeks.
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Posted 2 years ago
specialopscleanteam.com is rated 1.0 based on 1 reviews