“My usual shop is in Coventry but for ease I decided to collect from here. I walked in and staff looked up but no hello or smile while I waited. Just say "be with you in a minute". Then I was rushed to taking my reading glasses. The woman who sat me down didn't check fitting behind my ears just rushed me away.
They're cheap glasses but at the Coventry store they still take their time and look behind your ears. I prompted her to look but she dismissed me.
Very unpleasant experience, I'll just travel back to my usual shop rather than put up with this dismissive attitude.”
