Sport Thieme UK Reviews

Name: Sport Thieme UK
Address: PO Box 45, Bedford
Rating: 2.96

3.0 Rating 23 Reviews

52 %

of reviewers recommend Sport Thieme UK

3.0

Based on 23 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

About Sport Thieme UK:

Sport-Thieme.co.uk provides an extensive product range of around 15,000 sports products from footballs, Table Tennis tables to top brand gym equipment. The name „Sport-Thieme“ has stood for quality and competence in the sports field for the past 50 years. This unique and varied assortment ensures time and again that everyone can find their dream product here.

Visit Website

Phone:

0871 334 4888

Email:

service@sport-thieme.co.uk

Location:

PO Box 45
Bedford
MK40 2WH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scam, take your money, don't have the items in stock They let you order something saying its in stock and will be shipped on a certain date, in my case 2nd or 3rd Dec so in time for Xmas... U hear nothing at all, finally I'm replied to and told its not in stock and it's "on the sea" so it won't be here for Christmas. Now it's too late to order elsewhere. Awful company. Basically said "we will refund you or you can wait" I will never ever use again and I'll be spreading the word too!”

Helpful Report

Posted 2 years ago

“Hello , It’s despicable , made an order on 21/10/21 , delivery came only on 2/11/21 Items are not as I have purchased from them online, instead they send me cheap eBay gymnasts apparatuses not even matching the size of purchase…. Please never purchase for this company it’s a scam!”

Helpful Report

Posted 3 years ago

“I needed a refund and the team dealt with incredibly professional and are a fantastic company as a whole. Thank you specificly to Jasmin on the team! Cheers!”

Helpful Report

Posted 3 years ago

“HIDEOUS service - the website allowed me to order items under the pretence they were in stock and ready to deliver. I ordered these at the beginning of November for a Xmas gift, reading delivery terms as approx. 3 working days-2 weeks and expecting potential COVID delays. After a month I'd had no correspondence about delivery or dispatch and my first enquiry email was ignored. When they finally got in touch with me they said "This is a delay... I doubt they will be here before Christmas" - how on earth is that acceptable? SO disappointing.”

Helpful Report

Posted 4 years ago

“Reading some bad reviews I was a little dubious about ordering from Sport-Thieme, but I’ve got to say I’ve had a really good shopping experience. From the moment I contacted and placing my order with this company I have been very happy. Delivery and tracking was excellent, a separate receipt was delivered by post on the same day I received my order. Well done Sport-Thieme!”

Helpful Report

Posted 4 years ago

“They contacted me to tell me that the item I ordered is coming in 3 weeks . I'm trying to update my review and it's not allowing me so far. Jasmin replied my email to confirm delivery in 3 weeks. I can't wait to finally receive my bodypump set, it was pricy! So once I receive my order I'll re write a review accordingly. They might be good after all. Let's wait and see.”

Helpful Report

Posted 4 years ago

“They put items available to sell but their items are not available at all . Once you spent your money , they got you. I think l lost 230 pounds from this company item ordered in may ,still waiting for it and they do not answer emails . Im starting to think they are SCAMMERS! If so they should be closed , action taken. I'm still waiting for their reply , they are good at blaming covid for 6 month delay . BEWARE .”

Helpful Report

Posted 4 years ago

“I bought a kettlebell. Great product. Good customer service. Delivery on time and packed really well”

Helpful Report

Posted 4 years ago

“Just a quick note to say how pleased I have been with the excellent customer service. Jasmin has been very helpful and professional, even responding to my emails on a Sunday! Thank you!”

Helpful Report

Posted 4 years ago

“Jasmin went above and beyond to help me with my query. Exceptional customer service!”

Helpful Report

Posted 4 years ago

“So far Jasmine has been extremely helpful with easy speedy service and replies. I am now waiting for my order – if it comes quickly 😀”

Helpful Report

Posted 4 years ago

“Jasmin has been brilliant in helping me out. Excellent customer service. Thank you.”

Helpful Report

Posted 4 years ago

“Really happy with the service received by Sport Thieme. The majority of my order arrived almost 3 weeks early. One item was missing, but after speaking to the courier and passing this back to Sport Thieme they sent out a replacement. The replaced item still arrived before the original due date. Great items, exactly as I wanted at a much more realistic cost to other online sites.”

Helpful Report

Posted 4 years ago

“I ordered a pair of Lebert Fitness Parallettes Push Up Bars on Monday, they arrived on Friday the same week without any problems whatsoever. Because I saw the negative reviews about some other customers' experiences, I called the Customer Support before ordering anything to make sure that the company is genuine, and they have the item in stock. The lady on the phone was very helpful, reassuring and professional. My experience was great.”

Helpful Report

Posted 4 years ago

“I ordered a studio weight bar with locks to go with it. Paid by bank transfer. Big mistake. Company refused to admit they'd had the money even when my bank confirmed it had been sent to their account. As it was the only company who stocked the correct sized bar for my weights I stupidly ordered a replacement whilst waiting for my bank to resolve the 'lost' funds. Sport Thieme sent me the wrong bar and correct locks. They offered a refund as it would be too much to replace. They have just refunded me 44.50 from the order which totaled 63.57. Not surprised that they're not refunding me. Without a doubt, the WORST company I have ever ordered anything from (and I do a lot of online shopping). Order from somewhere else. This company is a total nightmare to deal with.”

Helpful Report

Posted 4 years ago

“Waited almost 2 months for an item. Was constantly being told it would come soon. Today I was told I would have to wait another 2 months so cancelled my order. Despite this, the company website still shows the items as being in stock which is unfair and disingenuous.”

Helpful Report

Posted 4 years ago

“Ordered a Classic Bullworker from German-based Sport Thieme and it was delivered with great packaging and on time. My experience has been extremely positive.”

Helpful Report

Posted 4 years ago

“Placed a online order No RECEIPT e mailed no reply customer services, Spoke to them this morning I will send it over to you NOTHING at all called again and NO Answer, TOTAL SHAMBLES”

Helpful Report

Posted 4 years ago

“Ordered item weeks ago, no delivery, no answer on phone, no reply to email. Appalling customer service. Could be a scam.”

Helpful Report

Posted 4 years ago

“Hopeless. Website is quirky and wouldn’t accept any of the credit cards I entered when I attempted to place an order. I had asked them about the spurious £5 processing fee they add at the last minute and got a nonsense reply as some way of justification, but you need to pay this as well as the OTT postage charges if you want to buy anything. If you can get what you need elsewhere I would.”

Helpful Report

Posted 5 years ago

Sport Thieme UK is rated 3.0 based on 23 reviews