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SSE Reviews

1.1 Rating 417 Reviews
D
Happiness Grade
D

Customer Service - Average

50.00%
Industry Average
C.rappy company that provides c.rappy service. Can't understand why they're still in business.
posted 1 year ago - Former customer
Absolutely shocking service had a smart meter installed and my business was left with only part of the office working. Their engineers left us with no phones and broadband do not let them near your power. Complained and they said that I had to get an electrician out 😡😡😡
posted 1 year ago - Anonymous
Very very disgusting service.
posted 2 years ago - Anonymous
We are priority service(ha ha)which means s.
posted 2 years ago - Anthony Mitchell Bartlett
Overall, SSE’s customer service was terrible.
posted 2 years ago - Anonymous
Probably the worst energy provider. Their customer service is SHOCKING. I’ve been sent a gas and electric bill saying I’m in debt, however I have a smart meter and have never been a direct debit customer. Everytime I call up to enquire why I have been sent this bill they hang up the phone on me?
posted 2 years ago - Anonymous
Worst customer service I have ever had to deal with.
posted 2 years ago - Jay Fjellbrook
Poor service,staff refusing to let me speak to managers to deal with complicated issues they caused over meter numbers and accounts muddled when meter keeps going wrong .
posted 2 years ago - Lynne Billett
Customer service is the worst I have ever known.
posted 2 years ago - Anonymous
No one did so far! Absolutely appalling service! Customer Service lie to the customers to get them off the line! I understand that the company makes money from an extra standard chargers from unused meter.
posted 2 years ago - London mother