“Prices and shipping are getting too expensive. The Blending markers do not last. I have some that were hardly used and the tips are now mushy. Pushing too many new products and retiring others that haven't been out for long is ridiculous. The company seems to be using gimmicks to get you to make more purchases. The free shipping that they have periodically is a joke. You have to spend $75 to qualify. And now the new rewards program is also a joke. If you use your rewards towards your purchase and go below the minimum purchase you don't qualify for rewards. It's one gimmick after another. I will be buying my crafting supplies elsewhere. I have been a customer for many years but the prices are prohibitive for me now. I suspect Stampin Up will price themselves out of business.”
“Just received my 2025-2026 catalog, it is the worst catalog I have seen yet. The layer out was confusing, disorganized. Go back to the catalog I loved 10 years ago. Had to search just to find the stamp sets. Looks like it is set up for scrapbooking and beginners. Will not be ordering anything this year.”
“I am not impressed with the heirloom embossing folder and dies. Worst buy I ever made. I've watched all kinds of videos to do these properly. Even the lady said the oval die cut didn't match embossing folder.”
“I am getting so tired of the online exclusives. I am not going to make a separate order for an online exclusive. I am also unlikely to order an online exclusive, because I am looking at my catalog when I am doing my ordering. The online exclusive thing is just making me upset, because I feel like it is just another gimmick to keep people spending $75 or more, just to get one stupid stamp/die set. Just put it in the catalog and let us order from the catalog. I am starting to do my shopping at Simon Says, Honey Bee Stamps, Lawn Fawn,Tim Holz, and Spellbinders.”
“If I could give Stampin Up zero stars I would. It is a terrible company with terrible policies and the customer service has disappeared in the last few years. Over priced for what you get. Save your money and get your craft supplies somewhere else!!!”
“Somewhat concerned with the hefty margin for the material, if the profit being generated is going towards the support of immoral individuals.
Drop the prices 75% and then we will talk.”