Stanhope Cooper Reviews

4.8 Rating 102 Reviews
97 %
of reviewers recommend Stanhope Cooper
4.8
Based on 102 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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Email:

etrodd@stanhopecooper.com

Location:

Stanhope Cooper Unit 8 Hudson Yard 2nd Floor 57-60 Charlotte Road
London
EC2A 3QT

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Anonymous
Anonymous  // 01/01/2019
Amazing service for a new customer. All completed in a speedy way by a competent advisor.
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Posted 5 years ago
Jason made the process incredibly easy, and very helpful when trying to understand the small differences between providers. We would definitely recommend Stanhope Cooper.
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Posted 5 years ago
Stanhope Cooper, and in particular our adviser, Alison Stevens, provide us with excellent service for our rather complicated insurance. They take great care to find a policy that meets any stipulations we have, and which covers all our requirements, and their advice is good and to the point
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Posted 5 years ago
Excellent customer service on a small claim with prompt follow up with insurer and policyholder leading to a fair customer outcome.
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Posted 5 years ago
Jonathan T is extremely efficient, wonderfully prompt, courteous and knowledgeable. I couldn’t ask for more.
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Posted 5 years ago
I have worked with Jonathan Travers for several years and had consistently excellent service, through advice as well as straightforward quotations. I highly recommend the firm!
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Posted 5 years ago
AWESOME! Thanks for all the help
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Posted 5 years ago
I received extremely professional and knowledgeable service for my renovations insurance requirement. The premiums obtained were significantly better value than I was able to get elsewhere. The overall client service from John Travers was exceptional.
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Posted 5 years ago
Excellent service and very happy with the policy that we have taken out.
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Posted 5 years ago
Hard working and thorough team
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Posted 5 years ago
Very helpful team and they handled all my queries regarding cover promptly
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Posted 5 years ago
Excellent professional service and competitive quote. Thanks
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Posted 5 years ago
Information about the advantages and limitations of the policy is excellent if exhausting. I am relieved to say that I have had very little need so far to communicate on matters arising from the policy although two minor cases were resolved fairly painlessly. After some years with Stanhope Cooper I am, however, beginning to think that I should investigate other providers as the cost of renewal is becoming burdensome. Nevertheless I am pleased that the policy has been renewed for another year.
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Posted 3 years ago
renewal quote arrived promptly for risk date and included all the information necessary to review the revised insurance proposal. questions were also answered promptly and a colleague followed up on voicemail when contact person was unavailable, minimising delay. A limited comparison of alternative quotes was carried out. The renewal premium was initially higher than last year but was negotiated down to last years rate by SC despite escalation of insured amounts, which is very satisfactory. SC contacts were polite and pleasant to deal with at all times.
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Posted 3 years ago
more than adequate and certainly helpful
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Posted 4 years ago
Efficient and polite service. Would appreciate more advice on alternatives when I next renew.
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Posted 4 years ago
Jason had been excellent in finding me a medical insurance policy with a seamless transfer to the new product. I was timely updated and all my queries were properly addressed. I would recommend my friends and family should they embark on a search for medical insurance policy. Thank you to Jason for the wonderful work
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Posted 4 years ago
Very happy with the outcome. Service (reply time) could be slightly faster for a 5-star review.
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Posted 5 years ago
You have saved me more than a few pounds. Thank you.
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Posted 5 years ago
Had to be reminded to send renewal notification and new policy documents
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Posted 4 years ago
Stanhope Cooper is rated 4.8 based on 102 reviews