Steadyrack Reviews

Name: Steadyrack
Address: 2/58, Discovery Drive,, Bibra Lake
Rating: 4.82

4.8 Rating 150 Reviews

95 %

of reviewers recommend Steadyrack

Company Reviews

Product Reviews

508

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+61 8 9435 2435

Email:

marketing@steadyrack.com

Location:

2/58, Discovery Drive,
Bibra Lake
6163

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Steadyrack 5 star review on 13th July 2023

Conny

Steadyrack 5 star review on 3rd July 2023

Normen

Steadyrack 5 star review on 25th May 2023

Tim

Steadyrack 5 star review on 23rd April 2023

Mr.

183

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Caution, The Fender Rack is not compatible with the Canyon Grail:ON / Grizl Fender Set. Big disappointment if you own a Canyon gravel bike. The space between the tire and fender is 2,3 cm. Note that Steadyrack will not take responsibility for return-shipping costs. (Customer support that is no longer of our time.)”

Helpful Report

Posted 2 years ago

“Return policy is awful unless your okay with paying shipping back to Australia. Customer service is awful, send 4 emails and MAYBE they will respond. So many better products out there with good return policy. Don’t buy from this company unless your okay with not returning.”

Helpful Report

Posted 3 years ago

Hi Leigh, We're sorry that your steadyrack wasn't the right product for you. We always want to make it easy for our customers to choose the right rack for their needs, so we provide detailed specifications of each rack in each product description. You're able to return your rack to your nearest available warehouse, our Customer Team have provided your return address via email. Our returns policy is outlined on our website, we try to make this as clear as possible - we're sorry for any confusion. Our team work hard to repsond to all emails as soon as possible, however they're not always able to respond on the same day as we're based in Perth, Western Australia and there is often a time difference. Best wishes, Karri

Posted 3 years ago

“customer service very unfair and repelling from consumer perspective. and that leads to decision of not buying from steadyrack in future.”

Helpful Report

Posted 3 years ago

Steadyrack is rated 4.8 based on 150 reviews