Stein Mart Reviews

“ Theirs no phone communication, poor service, cheap merchandise, I can go on and on. ”

“ I would like to add to the many complaints about this company. This is the worst customer service experience ever. My order came to me completely wrong. I order everything online and never has this happend to me. DO NOT BUY FROM THIS PLACE ”

“ They just STEAL your money after you've returned the merchandise! This company is a joke! No working phone numbers, no way to reach customer service, no replies to emails. ”

“ I placed an order 3 months ago and my credit card was charged. After 4 months, I have received nothing and they do not return my emails and their number is out of service. DO NOT PURCHASE FROM STEINMART- IT IS A FRAUD!!!! ”

“ Placed order. Credit card was charged. No item received emailed numerous times with automated useless response. All phone numbers are out of service. I disputed charge with credit card company. Hopefully won’t be charged. Don’t know what is happening. Ugh. ”

“ I ordered a butterfly throw months ago and haven't recieved it using a steinmart gift card. I've emailed customer support numerous times and no response. They owe me over $125 and I can't get a refund or my merchandise. I don't know what to do. They don't have a working customer service number. ”

“ A rip-off! The online store charged me but NEVER delivered the second item in my order, did not provide tracking information and refused to respond to my customer service messages about delivery or a refund. They do not provide a business number for customer service. NO PRODUCT- NO EMAIL RESPONSE-NO TELEPHONE NUMBER - NO REFUND WORST ONLINE RETAIL EXPERIENCE!!!! DO NOT PATRONIZE WITH THIS COMPANY!!! ”

“ I ordered sheets from an ad on line. They are not the color shown. I have written 5 letters to customer service. The auto response says they will get back to me for return and credit. They do NOT. Your company sucks. You are taking advantage of an elderly person by not sending a label for return and crediting my account. This is appalling. ”

“ terrible customer service. I competed their form on line to return items n keep being told they are checking into it n no response. No answer when I call customer service. Reporting to authorities, can not return item that does not fit. Will not buy from them again. ”

“ WELL, try getting hold of anyone in customer service - NO DICE!! I sent two emails, asking for help to return (which is what they advise you must do), and so far after almost 2 weeks, have gotten no reply. ”