StockX Reviews

“ After a week with nothing happened, I contacted the customer service and the person who answered the mail (Samar) told me that they canceled the order and I'd get the refund in 1-7 business days. ”

“ Thanks to Mrs. Daisy’s thorough work, I was finally able to get a refund ”

“ I received my refund last week thanks to their help. ”

“ I received my refund last week thanks to their help. ”

“ I have spent around $8000 and had an ok experience in 2024 Until today where I had bid on the same pair of shoes by mistake. Instead of catching this mistake they hammer through the order and refused to give a refund! I canceled 139 bids and will erase my account as soon as my last order arrives-- in 3 to 4 weeks!!! ”

“ The refund process was slow, and while they claim it’ll take 3-7 business days, that’s just not good enough for such a bad experience. ”

“ I was refunded and told if I rebought, I would be matched with a different seller. ”

“ THIS IS ABSOLUTELY THE WORST COMPANY I’VE EVER HAD TO DEAL WITH!!!!! I placed an order in December 2023 for some Nike shoes, they sent me a fake version so I asked for it to be returned back, I sent the shoes back and they never sent the refund!!! I went ahead and filed a dispute with my bank for the refund that I’m owed, the money was then given to me with the help of my bank so I thought everything was fine until February again they went and took the money back out of my account. ”

“ They were inspected and passed by StockX “authentication professionals” but literally fell apart the very first time I tried them on for fit! StockX will not even consider giving me an exchange or refund. ”

“ I informed them both times to cancel my order and refund my money as this error would mean that the item that I tried to cancel would not arrive for over 3 weeks. ”