“Tried emailing and calling as replacement stove glass did not arrive after 5 weeks. I can't believe this company is still trading!!! Wish I had read the reviews!! I'm trying to get a refund.”
“Tried ringing and emailing this company many times and no responce,orderd a glass front for my gas fire to find it damaged on arrival.orderd on the 4th dec 2022.Trying to get a refund. The answering service just says this mail box is full buy..!!”
“Sadly mistook this Company for another business with a very similar name.
My money was taken, no goods were received and the phone is never answered.
I have reported the business to Trading Standards.
Do not place any orders with this business
Stoveglass-Direct.co.uk
20 Rochdale Road
Triangle
Sowerby Bridge
HX6 3NE
tel 01422 831413”
“Not recommended, lots of stress contacting them, a very unreliable company. I don't know why they are allowed to trade with such poor reviews. Astonishingly bad. They need to seriously clean up their act, just look at the reviews. Easily mistaken with another more reliable company with similar name. Be warned.”
“No Communication.
I have not yet received my item.
Numerous emails have been sent and i have left several telephone messages.
The tracking number provided has no information.
This part was for my elderly parents stove which they have been unable to use.
I have not received the item or a response from any of my correspondence.
Very disappointed.”