Stowe Family Law LLP Reviews

Name: Stowe Family Law LLP
Address: Stowe Family Law, Clockwise, Yorkshire House, Greek Street, Leeds, United Kingdom
Rating: 4.74

4.7 Rating 266 Reviews

93 %

of reviewers recommend Stowe Family Law LLP

Company Reviews

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Metrics

4.7

Based on 266 reviews

Customer Service
Communication Channels	Telephone

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Phone:

0330 056 3171

Email:

tom.suttill@stowefamilylaw.co.uk

Location:

Stowe Family Law,
Clockwise, Yorkshire House, Greek Street,
Leeds
United Kingdom
LS1 5SH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can only talk from 1 experience of a divorce, but I would not recommend Stowe. However I have nothing to compare them to. What I found was the following: they added in unnecessary steps which, when challenged, they said could be removed (why add them in then?). There were incidences of unnecessary emails, despite my requests due to the cost e.g. I asked to sign a copy then for it to go to my Ex, but they actually did several further back and forth steps with the other solicitors, asking them to provide a clean copy instead of us just sending it. They chased things that did not yet need chasing, and when I was waiting for a document, didn’t tell me they had had it for weeks. At one point they suggested I move to someone else who was cheaper in billable hours – which I did. Why they had not suggested earlier I do not know, I didn’t realise there was a choice having never hired a solicitor before. They also accidentally emailed Me instead of an internal colleague saying I was “moaning” – so professional….. So overall I felt they were over priced, went over budget, for a not great experience or service, and created extra steps and cost at every turn.”

Helpful Report

Posted 7 months ago

Hi Claire, Thank you for sharing your experience with us. We are very sorry to hear that your time with Stowe Family Law did not meet your expectations and that you were left feeling dissatisfied with both the service and communication you received. We take feedback of this nature seriously, as it helps us reflect on where improvements are needed. We regret that you felt additional steps and communication created unnecessary costs and that errors impacted your confidence in our service. That is not the standard of care we aim to provide. Please be assured your feedback has been shared with the relevant team internally so that these issues can be reviewed and lessons learned. We sincerely wish you the very best for the future. With kind regards, The Stowe Family Law team.

Posted 6 months ago

“Poor service from beginning to end. My only thought was for the amount of money paid was very poor. To be told that it would not cost any more and constantly asking for more. On one occasion I was told I had paid to much and I would be awarded a credit but to no avail more money was asked of after a email confirming no more was payable. It is a company I would not personally recommend.”

Helpful Report

Posted 1 year ago

Dear P Ashton, Thank you for sharing your feedback. We are very sorry to hear that your experience with our service left you feeling disappointed, especially regarding our communication and billing practices. Our aim is to ensure transparent and consistent support throughout the process. If you could kindly reach out to us with more information about your experience, we would appreciate the opportunity to investigate this further and address your concerns appropriately. Thank you for your feedback, which will help us continue to improve our service. Sincerely, The Stowe Family Law team.

Posted 1 year ago

“The hounding from accounts department is horrendous”

Helpful Report

(Harrogate) - Posted 8 years ago

Stowe Family Law LLP is rated 4.7 based on 266 reviews