Stuhrling Reviews

4.4 Rating 995 Reviews
C
Happiness Grade
C

Customer Service - Average

63.64%
Industry Average
I know this is not a product review but I cannot go on without stating that your products (I have two watches) are a great value with outstanding performance at a very reasonable price. Now that I got that out of the way, the quality of your service is outstanding as well.
posted 3 years ago - Gilbert Henry
My order got a bit lost however, your customer service agent Rebecca did a great job of finding my watch and getting it delivered.
posted 3 years ago - Patrick Matalone
Fabulous watches Great detail and feel Very good service Swift delivery I possess 4 of the range and would recommend to anyone Great value for money
posted 3 years ago - Brian Flanagan
The service delivery and overall customer experience was fabulous! Thanks again! Quick question I run a ad agency.
posted 3 years ago - Christopher McDonald
Excellent! I have 2 Rolexes, I've been wearing my Depthmaster more! Fine attention to detail, excellent service,,very easy to get into contact with the company,,,👍
posted 3 years ago - Rick Allen
However the service provided when in need of spare glass, and way of communication via mail, is far from the level of service expected, sorry to say.
posted 3 years ago - Henrik Andersen
I called customer service about my issue a few days after I received the confirmation email that my return was accepted.
posted 3 years ago - Steven Friedman
Communication with company and customer service is excellent. Quality of watch is great. It is packaged extremely well, in beautiful presentation box. It’s great for giving as a gift. Impressed with my experience dealing with Stuhrling.
posted 3 years ago - Anonymous
The Watch looks cool! I love it at the first sight. However the strap is not pleasant to wear for a long time. And the shipping is not good because it took 1 month to get to us. When come to Vietnam, DHL e commerce linked with Vnpost which is the worst courier service provider in our country.
posted 3 years ago - TUAN DANG
Great service and product is exactly as advertised. Superior quality and service for the price. I have two now and continue to shop with them.
posted 3 years ago - Leslie Despins