“Asking for a review before I have even received my order. Not happy, having to wait at least 3 weeks for a bed to be delivered (and still waiting), when indications on the website when I ordered seemed to imply next to the product "Delivery within 3 to 7 day", but info on another section says "Delivery time is approximately 2 - 7 working days on all products", but elsewhere it says "Delivery time is 2 - 10 working days".
I don't think they can decide how long delivery takes. After not receiving any update after 'your order is being processed', I called customer services and I was told the bed was 'in production', and it would be ready on 19th February (2 weeks after the order was placed). Today is 19th February, and I am now told that it is back in stock, but that it will now be passed to a 3rd party courier (who need to be specialists as it is a 2-person delivery, apparently), and this will be done on Friday. Which realistically means it will be at least 26th Feb before I get the delivery.
Will probably cancel the order and get the same one from elsewhere.”
